At a Glance
- Tasks: Ensure top-notch repairs and maintenance services by managing contractor performance and strategies.
- Company: Large Housing Association focused on quality service for residents.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on continuous improvement.
- Why this job: Make a real difference in residents' lives through effective contract management.
- Qualifications: Experience in contract management and strong communication skills.
The predicted salary is between 48000 - 63500 € per year.
Large Housing Association requires a Contracts Officer to ensure the effective delivery of repairs and maintenance services.
Responsibilities:
- Monitoring and assessing the performance of contractors, analysing data and implementing strategies to improve efficiency and quality in the delivery of the repairs service.
- Ensuring contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy.
- Oversee the management of contracts with repair and maintenance service providers to create a best in class supply chain that puts residents at the heart of the service.
- Establish key performance indicators to evaluate contractor performance and regularly review and assess performance against these, identifying areas for improvement.
- Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process.
- Contribute to the implementation of effective void monitoring systems and process, ensuring they are supported by quality analysis and reporting.
Experience and skills:
- Experience in contract management, project management or similar role.
- Strong negotiation and procurement skills.
- Excellent communication and interpersonal skills.
- Proficiency in contract regulations.
- Experience in formulating specifications, managing schedules of works and technical diagnosis.
- Experience of contractor management.
- Experience of writing detailed contract proposals.
- Problem-solving and decision-making skills.
Hybrid working with Tuesdays and Thursdays in the office. £23.02 ph PAYE or £30.44 ph Umbrella.
Contracts Officer in London employer: TRI Consulting
As a leading Large Housing Association, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and well-being. Our Contracts Officer role offers the unique opportunity to make a tangible impact on community living by ensuring high-quality repairs and maintenance services, all while enjoying the flexibility of hybrid working arrangements. With a commitment to continuous improvement and a focus on professional growth, we empower our employees to thrive in their careers while making a difference in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the hunt for a Contracts Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your contract management knowledge. Be ready to discuss your experience with performance monitoring and how you've improved service delivery in past roles. Show them you’re the best fit for ensuring high-quality repairs!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for opportunities that resonate with your skills in negotiation and procurement. Tailor your approach to each company’s mission and customer strategy.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Contracts Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contracts Officer role. Highlight your experience in contract management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of your negotiation skills or successful project management experiences that align with what we’re looking for.
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your problem-solving abilities. We love candidates who can think on their feet and come up with innovative solutions, especially when it comes to improving service delivery.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TRI Consulting
✨Know Your Contracts Inside Out
Make sure you brush up on your knowledge of contract management and procurement regulations. Be ready to discuss specific examples from your past experience where you've successfully managed contracts or improved service delivery.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data analysis to assess contractor performance in previous roles. Think of specific metrics or KPIs you've implemented and be ready to explain how they improved efficiency and quality.
✨Demonstrate Strong Communication
Since the role requires excellent communication skills, practice articulating your thoughts clearly. You might be asked how you would engage with contractors or colleagues, so have a few strategies in mind that highlight your interpersonal skills.
✨Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview. Prepare to discuss how you would approach common challenges in contract management, such as dealing with underperforming contractors or implementing new processes for void monitoring.
