At a Glance
- Tasks: Lead a dynamic team in managing properties and delivering exceptional service to landlords and tenants.
- Company: Join a forward-thinking organisation focused on community and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Be part of a passionate team striving for excellence in the housing sector.
- Why this job: Make a real difference in people's lives while advancing your career in property management.
- Qualifications: Experience in housing management, strong leadership skills, and a full UK driving licence.
Are you a commercially minded, result driven leader looking to take on an operational management role? We are recruiting for an experienced housing manager in a hands-on, customer focused position. The ideal applicant will have experience within lettings and property management and be able to offer an exceptional level of service on a day to day basis to current landlords, tenants and associated partners.
What you will be doing:
- Manage, coach and develop the homes team, hold regular 1 to 1's to shape clear paths for development and progression
- Manage void levels, rent collections, arrears management and associated KPI's
- Ensure manageable workflows, analyse trends and continually work to improve costs
- Build partnerships with the support team, property services, finance and local authorities
- Continually develop and build the property portfolio
- Evaluate operational risks and best practices
- Ensure anti-social behaviour is monitored and appropriately actioned
- Manage complaints
- Attend networking and partnership meetings
- Take accountability
Experience required:
- Similar industry experience - social housing, housing association, private lettings
- Strong knowledge of property maintenance, landlord management and residential leases
- Experience using CRM
- Solid experience with budget control
- Management experience
- A full UK driving licence and own vehicle
Ready to join a great team and strive for success? Apply today.
Housing Manager in Luton employer: TRI Consulting Ltd
As a Housing Manager with us, you will thrive in a dynamic and supportive work environment that prioritises professional growth and development. We offer competitive benefits, a strong focus on teamwork, and the opportunity to make a meaningful impact in the community through exceptional service to landlords and tenants alike. Join us in our mission to enhance housing solutions while enjoying a fulfilling career in a location that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Luton
✨Tip Number 1
Network like a pro! Attend local housing events and meet-ups to connect with industry professionals. Building relationships can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your achievements in property management and lettings. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your responses. Focus on how your experience aligns with the role of a Housing Manager and be ready to discuss specific examples.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and showcase your fit for the role. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Housing Manager in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in lettings and property management. We want to see how your skills align with the role of Housing Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your customer-focused approach and leadership skills.
Showcase Your Results-Driven Mindset:In your application, emphasise your ability to manage KPIs and improve workflows. We love candidates who can show us how they’ve made a positive impact in their previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TRI Consulting Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of lettings and property management. Familiarise yourself with the latest trends in social housing and be ready to discuss how you've successfully managed void levels and rent collections in the past.
✨Showcase Your Leadership Skills
As a Housing Manager, you'll need to manage and develop a team. Prepare examples of how you've coached team members or improved workflows in previous roles. Highlight your experience in holding 1 to 1s and how you've shaped clear paths for development.
✨Demonstrate Your Customer Focus
This role is all about providing exceptional service to landlords and tenants. Be ready to share specific instances where you've gone above and beyond to resolve complaints or improve customer satisfaction. This will show that you understand the importance of a customer-focused approach.
✨Prepare for Scenario Questions
Expect questions about managing operational risks and handling anti-social behaviour. Think through potential scenarios you might face in the role and how you would address them. This will demonstrate your problem-solving skills and readiness for the challenges ahead.
