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For Companies At a Glance
- Tasks: Show properties, assess documents, and manage lettings while providing excellent service to residents.
- Company: Dynamic Housing Association focused on community and resident satisfaction.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference in people's lives.
- Why this job: Join a team that values community engagement and helps residents find their perfect homes.
- Qualifications: Experience in lettings, a valid driving licence, and immediate availability required.
- Other info: Opportunity for personal growth and to work in a supportive environment.
Job Description
Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction\\nEnsure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role\\nManage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team\\nLook at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications\\nTo work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales\\nTo be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management.\\nEffectively manage the income and expenditure for all properties on your patch\\nManage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors\\nCollect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate\\nCalculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice\\nPAYE £20.84 Umbrella £27.56\\nEssential requirements\\nMust have a background in Lettings\\nMust have a driving licence\\nMust be able to start immediately or on short notice
Lettings & Housing Officer employer: TRI Consulting Ltd
Contact Detail:
TRI Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings & Housing Officer
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Lettings & Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings & Housing Officer role. Highlight your experience in lettings and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples from your past experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills: As a Lettings & Housing Officer, communication is key. In your application, demonstrate your ability to communicate effectively with residents and colleagues. We love seeing candidates who can convey their thoughts clearly and professionally!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at TRI Consulting Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of lettings and housing regulations. Familiarise yourself with the key responsibilities listed in the job description, like managing re-lets and dealing with anti-social behaviour. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Communication Skills
As a Lettings & Housing Officer, you'll be communicating with residents regularly. Prepare examples of how you've effectively communicated with clients or resolved issues in the past. This will demonstrate your ability to provide excellent personal landlord service and handle resident feedback.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a complaint from a resident or manage a repair budget. Think through potential scenarios beforehand and have a structured approach ready to discuss how you'd tackle them.
✨Demonstrate Your Team Spirit
This role involves working with various teams, from contractors to asset management. Be prepared to talk about your experience collaborating with others and how you’ve contributed to team success in previous roles. Highlighting your teamwork skills will show that you can fit into their culture.
