At a Glance
- Tasks: Manage client accounts and oversee event services for a high-performing team.
- Company: Join a dynamic company focused on growth and innovation.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Why this job: Be the key contact for clients and drive impactful results in a creative environment.
- Qualifications: Experience in B2B sales or account management with strong communication skills.
- Other info: Exciting opportunity to shape the future of the business and grow your career.
The predicted salary is between 35000 - 45000 £ per year.
This is a newly created role as part of a high performing team and will combine your excellent account management skills with merchandising. You will be the main point of contact for clients, ensuring exceptional service, smooth communication and efficient management of your own portfolio of accounts. Alongside this, you will oversee the operational delivery of event services working closely with all areas of the business to achieve results.
Responsibilities
- Develop and maintain long-term relationships with key accounts to foster loyalty and retention.
- Act as the primary contact for your portfolio of clients on a day to day basis.
- Prepare and lead client meetings, prepare agendas and ensure all relevant parties are present.
- Record, document and track client requests to ensure timely delivery at all times.
- Identify new business opportunities within existing accounts to drive revenue growth.
- Conduct regular business reviews with clients to assess performance, address concerns, and identify areas for improvement.
- Utilise Salesforce for tracking account activities, managing sales pipelines, and reporting on performance metrics.
- Analyse market trends and competitor activities to inform account strategies and enhance service offerings.
- Oversee planning and execution of events.
- Manage specific event orders.
- Pre event audits for stock and coordinate return of event items.
- Monitor Service Level Agreements (SLA's).
Experience
- Proven experience in B2B sales or account management, preferably within a similar industry.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all levels.
- Commercial awareness and ability to identify new opportunities.
- Stock management experience.
- Experience working within the print industry would also be beneficial.
This is a fantastic opportunity to join at a great time. Be part of the future for this business and build a rewarding and fulfilling career.
Account and merchandising manager in Hertford employer: TRI Consulting Ltd
Contact Detail:
TRI Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account and merchandising manager in Hertford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account and Merchandising Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and think about how your skills can help them achieve their goals. This will show that you're not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your communication skills! As the main point of contact for clients, you'll need to convey information clearly and confidently. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the initiative. Plus, it gives us a chance to see your application in the best light possible. So, get clicking and show us what you've got!
We think you need these skills to ace Account and merchandising manager in Hertford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account and Merchandising Manager role. Highlight your account management experience and any relevant achievements in B2B sales to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for client relationships and how you can contribute to our high-performing team.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at TRI Consulting Ltd
✨Know Your Accounts
Before the interview, make sure you research the company's key accounts and their current market position. Understanding their clients will help you demonstrate your account management skills and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves being the main point of contact for clients, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships in the past, focusing on your communication strategies and how they led to positive outcomes.
✨Be Data-Driven
Brush up on your analytical skills! Be ready to discuss how you've used data to inform decisions in previous roles. Familiarise yourself with Salesforce or similar tools, as being able to talk about tracking account activities and performance metrics will impress the interviewers.
✨Prepare for Event Management Questions
Since you'll oversee event services, think about your experience in planning and executing events. Prepare to discuss specific examples where you managed logistics, coordinated with teams, and ensured everything ran smoothly. This will highlight your organisational skills and attention to detail.