At a Glance
- Tasks: Manage customer inquiries, prepare quotes, and coordinate shipping for an international business.
- Company: Join a dynamic international company focused on personal development and digital innovation.
- Benefits: Exciting career growth, supportive team, and potential for European travel.
- Other info: Join a well-established team during an exciting phase of digital transformation.
- Why this job: Be a key player in the customer journey and make a real impact.
- Qualifications: Fluent in French with experience in B2B customer service and strong administrative skills.
The predicted salary is between 25000 - 32000 £ per year.
Do you have experience within a customer service setting? Have exceptional administrative skills and fluent in French? In which case - you are ticking the boxes for us! We are working with this international business and recruiting for a French speaking customer service administrator. You will join a well established team that will support you with your personal development. It's a really exciting time to join - with lots of new digital plans already in process for you to be part. This is a business critical role and will involve you taking on the full life cycle of the customer journey from order to invoicing and may even involve some European travel!
Responsibilities:
- Prepare quotations for clients, issue and track
- Manage any inbound enquiries and responses - seek technical support where required
- Convert approved quotes to live jobs via Navision and track the process - ensure customer is kept up to date through the entire process
- Ensure compliance is maintained with regular WIP reporting
- Raise and issue purchase orders
- Liaise with supply chain - this will involve international import and export documentation processing
- Coordinate national and international shipping
- Liaise with couriers and prepare import/export documentation as required
- Key point of contact via email, telephone and Chatbot
Skills/Experience:
- Previous experience within a B2B customer service environment
Customer Service Administrator - French Speaking employer: TRI Consulting Ltd
Join a dynamic international business as a Customer Service Administrator, where your French language skills and administrative expertise will be highly valued. Our supportive work culture fosters personal development and offers exciting opportunities to engage in innovative digital projects, while the potential for European travel adds a unique advantage to your role. With a focus on employee growth and a collaborative team environment, this is an excellent place to build a rewarding career.
