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For Companies At a Glance
- Tasks: Manage estate operations, ensuring top-notch service and resident satisfaction.
- Company: Dynamic Housing Association focused on community and improvement.
- Benefits: Competitive pay, hands-on experience, and a chance to make a difference.
- Why this job: Join us to enhance living spaces and build strong community ties.
- Qualifications: Experience in housing and excellent communication skills required.
- Other info: Temporary role with potential for impactful contributions.
A Housing Association is currently looking for an Estate Operations Co‑ordinator on a temporary basis for about 4 months.
Key responsibilities:
- Provide exceptional on‑site management services and ensure timely, responsive support for customers.
- Complete all Fire Risk Assessment actions promptly, adhering to internal policies.
- Conduct regular and ad‑hoc estate inspections to monitor standards and implement necessary improvements.
- Manage newsletters and communications to keep residents informed.
- Recommend enhancements for communal areas and estate services to the Estate Operations Manager.
- Improve resident satisfaction within budget; identify cost‑saving opportunities.
- Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks.
- Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines.
- Supply high‑quality business and performance data to the Estate Operations Manager.
- Deliver services within budget while exploring avenues to enhance cost‑effectiveness and increase income.
- Collaborate with the estate management team to address individual resident needs and gather feedback.
- Drive service improvement initiatives to enhance customer satisfaction.
- Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works.
- Act as the manager during their absence, ensuring quality responses according to our procedures.
- Raise work orders for management approval within budget, ensuring legal and contractual compliance.
- Participate in meetings, providing input, accurately recording minutes, and implementing agreed action points.
PAYE: £20.15 Umbrella: £26.64
Essential requirements:
- Ideally worked in a similar environment previously in Housing.
- Excellent communication skills.
- Must be immediately available or on short notice.
Estate Operations Coordinator in City of London employer: TRI Consulting Ltd
Contact Detail:
TRI Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Operations Coordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their needs, especially around customer satisfaction and estate management.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Estate Operations Coordinator role. We’re all about making connections and helping you find the right fit, so don’t miss out!
We think you need these skills to ace Estate Operations Coordinator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing and estate management. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Estate Operations Coordinator role. Share specific examples of how you've improved resident satisfaction or managed projects effectively.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TRI Consulting Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of the Estate Operations Coordinator role. Familiarise yourself with fire risk assessments, estate inspections, and how to improve resident satisfaction. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is a must for this role, prepare examples of how you've effectively communicated with residents or contractors in the past. Think about times when your communication led to improved outcomes or resolved issues—this will really impress them!
✨Bring Ideas to the Table
Think about potential enhancements for communal areas or estate services before the interview. Be ready to discuss these ideas and how they could improve resident satisfaction while staying within budget. This shows initiative and a proactive approach, which is exactly what they’re looking for.
✨Be Ready to Discuss Budget Management
Since managing costs is a key part of the role, prepare to talk about your experience with budget management. Have specific examples ready where you identified cost-saving opportunities or improved service delivery without overspending. This will demonstrate your ability to deliver value in the role.
