At a Glance
- Tasks: Provide empathetic housing management and support to residents in their communities.
- Company: Join a dedicated Housing Association focused on resident satisfaction.
- Benefits: Competitive pay, hands-on experience, and the chance to make a real difference.
- Other info: Office-based role with opportunities for community engagement.
- Why this job: Be the voice for residents and help them thrive in their homes.
- Qualifications: Experience as a Senior Housing Officer and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
A Housing Association is currently looking for a Senior Housing Officer on a temporary basis for about three months.
Key responsibilities:
- Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service.
- Regular communication and meetings with each resident at home, ensuring that any issues they have raised are resolved appropriately.
- Work creatively on your own as well as part of a wider team, including the customer service centre and the Asset’s team.
- Connect with tenants in their communities, ensuring residents are offered the right support to maintain their tenancies, be happy in their homes, and get on with their lives.
- Keep promises to tenants by getting back to them within agreed timescales and tasks.
- Ensure residents' safety by following safeguarding procedures and working closely with external statutory authorities.
- Manage tenancies effectively, tackling unacceptable behaviour in an open and constructive manner.
- Work alongside residents to ensure the right support is offered to sustain tenancies.
- Manage void properties to be ready to let to our 'void standard' as quickly as possible, including specifying work orders on standard voids.
- Follow the lettings procedure ensuring an effective audit trail.
- Identify support needs and effective partners to support tenants at the start of their tenancy.
- Manage landlord repair requests through Workwise, ensuring work is completed to the residents’ satisfaction.
- Authorise work orders to budget.
- Work with Asset Management colleagues to resolve complex repairs in a timely manner.
- Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management.
- Account for services accurately to ensure service charges are transparent and fair to residents.
- Set service charges with support from the central service team.
- Arrange to meet residents in their home to understand their needs and desires for the future.
- Identify any repairs needed in the property and order these as well as record.
This role is 100% based in the office and out on site. This role pays £23.07 PAYE umbrella rate £30.50.
Essential:
- Must have a consistent work history as a Senior Housing Officer within Social Housing.
- Excellent communicator.
- Must be immediately available or on short notice.
Senior Housing Officer in London employer: TRI Consulting Careers
As a leading large housing association, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth and development. Our Data Compliance Officer role offers the opportunity to make a meaningful impact in ensuring data protection compliance while benefiting from comprehensive training programmes and a collaborative environment. Located in a vibrant community, we provide competitive pay rates and a commitment to work-life balance, making us an excellent employer for those seeking rewarding careers in data compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Officer in London
✨Get Involved with Local Real Estate Events
In the real estate game, networking is key! Attend local property expos, open houses or even community planning meetings. This is where you can meet industry professionals and get your name out there, plus you might hear about temporary roles before they're even advertised!
✨Check Out Property Management Companies
Temporary roles in real estate often pop up with property management companies, especially during busy seasons. Reach out directly to firms in your area to ask about short-term opportunities. Sometimes, a friendly face can get you in quicker than an application!
✨Leverage Social Media for Instant Opportunities
Get active on platforms like Instagram and Facebook, where real estate agents often post about temporary roles. Join local groups or follow real estate pages for the latest job posts and networking chances. You’ll be surprised how many gems you can find just by scrolling!
✨Apply Through TRI Consulting Careers for a Kickstart!
Don’t forget to check out our site for temporary roles at TRI Consulting Careers. We regularly list positions that you might miss elsewhere. It’s a great way to get started in the industry – who knows where it could lead you?
We think you need these skills to ace Senior Housing Officer in London
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying to TRI Consulting Careers for a temporary role in real estate, make sure you highlight any relevant experience you’ve got. Whether it's internships, part-time roles, or even coursework related to property management or market analysis, we want to see how you've engaged with the industry. Specifics about your tasks and achievements can really make your application stand out.
Highlight Your Local Market Knowledge:For a position in real estate, it’s crucial to demonstrate your understanding of the local market. This could mean referencing any studies or projects you've done about property trends in the area or any relevant certifications. Let us know why you care about the local landscape, as this shows that you've got a genuine interest in the role.
Keep It Concise but Engaging:For a temporary role, we know there's often a lot to unpack. So make sure your CV is clear, concise, and packed with the most relevant info. Stick to bullet points and focus on achievements that directly tie back to what the role requires. We want to see what you can bring to the table quickly and efficiently.
Don’t Forget the Cover Letter:Although it’s a temporary gig, your cover letter is still super important. Use it to express your enthusiasm for working with TRI Consulting Careers and what you hope to gain from this experience. Tell us how this opportunity fits into your career trajectory and why you're excited about the real estate sector specifically. Your passion could be your best asset!
How to prepare for a job interview at TRI Consulting Careers
✨Know Your Market
In real estate, it’s crucial to have a solid understanding of the local market trends. Dive into recent sales data and property values in the area where TRI Consulting Careers operates. Being able to talk knowledgeable about the market shows that you’re not just looking for any job, but that you're genuinely interested in the role and ready to contribute right away.
✨Brush Up on Negotiation Skills
As a temporary hire in real estate, you’ll likely deal with clients and other agents who want results quickly. We suggest preparing for some negotiation scenarios in the interview. Be ready to showcase your approach to client discussions and how you can find win-win situations—this is key for success in real estate and will set you apart from other candidates.
✨Showcase Your Flexibility
Since this is a temporary role, we want to emphasise showcasing your adaptability. Be prepared to discuss how you can hit the ground running and adjust to the fast-paced, ever-changing nature of the real estate sector. Highlight any past experiences where you had to think on your feet or manage multiple tasks simultaneously.
✨Prepare a Portfolio of Listings
Even though it's a temporary position, having a portfolio of properties or listings you’ve worked with can make a huge impact. Bring examples that highlight your marketing strategies, client interactions, or successful deals. This tangible evidence of your abilities in real estate will help make a memorable impression on TRI Consulting Careers.
