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For Companies At a Glance
- Tasks: Lead a high-volume site at Heathrow, driving performance and team development.
- Company: Join TRG Concessions, a leader in the hospitality industry.
- Benefits: Enjoy bonuses, career development, free meals, and discounts across all brands.
- Why this job: Make a real impact in a dynamic airport environment with growth opportunities.
- Qualifications: Proven experience in leading complex hospitality operations and strong commercial skills.
- Other info: Be part of a values-driven team that inspires and develops leaders.
The predicted salary is between 43200 - 72000 £ per year.
Ready to step into a top‑tier leadership role in one of the UK’s busiest airport environments? We’re looking for a Senior General Manager to lead one of TRG Concessions’ most complex, high‑volume sites – wagamama in Heathrow Terminal 5. You’ll operate at the highest level below area leadership, owning commercial performance, operational excellence and people development across multiple brands and teams.
In a fast‑paced airport setting (yes, early starts from around 3am), you’ll be a visible, values‑led leader who inspires others and turns strategy into results. At TRG, our people are everything. We’re passionate about creating workplaces where leaders can grow, develop strong teams and make a real impact every day.
What’s In It For You…
- Bonus paid twice a year
- Excellent career development with training and apprenticeships
- Free meal on every shift
- Up to 30% discount across all TRG brands (no guest limit, including wagamama)
- Duty free discounts (excluding alcohol and cigarettes)
- Access to a wide‑ranging discount platform
- Wagestream – access your wages as you earn them
What we’re looking for in our Senior General Manager…
- Experience leading complex, high‑volume or multi‑site hospitality operations
- Strong commercial skills with full ownership of P&L
Senior General Manager employer: TRGC
Contact Detail:
TRGC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in high-volume operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching TRG and their values. Understand what makes them tick and be ready to share how your leadership style aligns with their mission. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in managing complex operations and driving commercial performance. Keep it concise and impactful – think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Senior General Manager role. Highlight your leadership experience in high-volume environments and any relevant commercial achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share your passion for hospitality and how you’ve successfully led teams in fast-paced settings before.
Showcase Your Leadership Style: We want to know how you inspire and develop your teams. In your application, give examples of how you've turned strategy into results and fostered a positive workplace culture. Be authentic and let your personality shine through!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity at TRG!
How to prepare for a job interview at TRGC
✨Know Your Numbers
As a Senior General Manager, you'll need to demonstrate strong commercial skills. Brush up on your financial metrics and be ready to discuss how you've driven profitability in previous roles. Be prepared to share specific examples of how you managed budgets and improved performance.
✨Showcase Your Leadership Style
This role requires a visible, values-led leader. Think about your leadership style and how it aligns with TRG's values. Prepare anecdotes that highlight your ability to inspire teams, develop talent, and create a positive workplace culture, especially in high-pressure environments.
✨Understand the Fast-Paced Environment
Working in an airport setting means early starts and a dynamic atmosphere. Familiarise yourself with the unique challenges of managing operations in such a fast-paced environment. Be ready to discuss how you handle stress and maintain operational excellence under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about TRG's vision, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
