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For Companies At a Glance
- Tasks: Welcome guests and manage queues in a busy airport restaurant.
- Company: Join The Restaurant Group, home to 300+ restaurants like Wagamama.
- Benefits: Enjoy free meals, up to 30% discounts, and access to Wagestream for early wage access.
- Why this job: Create unforgettable experiences while working in a vibrant, fast-paced environment.
- Qualifications: Great people skills and flexibility for early shifts required.
- Other info: Inclusive workplace celebrating diverse voices; adjustments available during the application process.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Join one of the UK\’s leading hospitality businesses as a host. In return you\’ll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday\’s start off right, delivering warm welcomes with a positive attitude to manage the queue at peak times. You\’ll collaborate with team members to ensure smooth service. Maintaining high energy and standards throughout your shift.
You\’re someone who can provide excellent hospitality to our guests, no matter what time they are dining with us, airport shifts can start as early as 3am. Early starts mean early finishes!
About The Restaurant Group
Join us at The Restaurant Group (TRG) – home to around 300 fabulous restaurants and pubs across the UK, including faves like wagamama’s, and Barburrito. With over 40 years in the hospitality game, we\’re all about creating experiences that wow.
What In It For You
- Free meal whenever you work.
- Up to 30% discount at all our brands and no limit on number of guests, incl. Wagamama.
- Duty free discounts excluding alcohol and cigarettes.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
What We\’re Looking For In Our Host
- Great people skills.
- Excellent organisational and multitasking abilities.
- Ability to maintain a positive attitude in a fast-paced airport environment.
- Flexibility in hours; airport shifts can start at 3am.
- Also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.
We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! We are a disability confident employer. We want every candidate to have the opportunity to succeed, and we will ask if you need any adjustments during the application and interview process to be your best!
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Host employer: TRGC
Contact Detail:
TRGC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the specific brands under The Restaurant Group, like Wagamama and Barburrito. Knowing their menus and service styles can help you stand out during interviews, showing your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in hospitality or customer service. Share specific examples of how you've managed busy situations or provided excellent service to guests.
✨Tip Number 3
Demonstrate your flexibility by being open about your availability for early shifts. Mentioning your willingness to adapt to the airport's unique hours can make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss how you maintain a positive attitude under pressure. Think of scenarios where you've successfully handled stress while keeping the guest experience at the forefront.
We think you need these skills to ace Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise your people skills, organisational abilities, and any previous roles that required multitasking in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Host. Mention specific examples of how you've provided excellent service in the past and how you can contribute to creating unforgettable guest experiences.
Highlight Flexibility: Since the role requires flexibility with early shifts, make sure to mention your availability clearly. If you can work early mornings or adapt to changing schedules, let them know!
Showcase Team Collaboration: In your application, highlight any experience working as part of a team. The role involves collaborating with colleagues to ensure smooth service, so demonstrating your ability to work well with others is key.
How to prepare for a job interview at TRGC
✨Showcase Your People Skills
As a host, your ability to connect with guests is crucial. During the interview, share examples of how you've successfully interacted with customers in the past, highlighting your warm and welcoming nature.
✨Demonstrate Organisational Skills
The role requires excellent organisational and multitasking abilities. Be prepared to discuss how you manage your time and tasks effectively, especially in busy environments like airports.
✨Emphasise Flexibility
With shifts starting as early as 3am, it's important to show your flexibility. Mention your willingness to work varied hours and how you adapt to different schedules without compromising on service quality.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or peak times. Think of scenarios where you've maintained a positive attitude under pressure and be ready to explain your approach to ensuring smooth service.
