Host

Hounslow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and manage queues in a busy airport restaurant.
  • Company: Join The Restaurant Group, home to 300+ restaurants like Wagamama.
  • Benefits: Enjoy free meals, up to 30% discounts, and access to Wagestream for early wage access.
  • Why this job: Create unforgettable experiences while working in a vibrant, fast-paced environment.
  • Qualifications: Great people skills, organisational abilities, and flexibility for early shifts required.
  • Other info: Inclusive workplace celebrating diversity; adjustments available during the application process.

The predicted salary is between 24000 - 36000 £ per year.

Join one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.

Create unforgettable guest experiences! In our busy airport site, you will make sure guests' holidays start off right, delivering warm welcomes with a positive attitude to manage the queue at peak times. You'll collaborate with team members to ensure smooth service, maintaining high energy and standards throughout your shift.

You're someone who can provide excellent hospitality to our guests, no matter what time they are dining with us; airport shifts can start as early as 3am. Early starts mean early finishes!

Join us at The Restaurant Group (TRG) – home to around 300 fabulous restaurants and pubs across the UK, including favourites like wagamama's and Barburrito. With over 40 years in the hospitality game, we're all about creating experiences that wow.

What's In It For You...

  • Free meal whenever you work.
  • Up to 30% discount at all our brands and no limit on number of guests, including Wagamama.
  • Duty free discounts excluding alcohol and cigarettes.
  • Access to a great discount platform, saving you money on everyday purchases and so much more.
  • Wagestream platform to access your wages as they are earned.
  • Superb training and development, apprenticeships open to all.

What We're Looking For In Our Host

  • Great people skills.
  • Excellent organisational and multitasking abilities.
  • Ability to maintain a positive attitude in a fast-paced airport environment.
  • Flexibility in hours; airport shifts can start at 3am.
  • Also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.

We're committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! And we are a disability confident employer. We want every candidate to have the opportunity to succeed; we will ask if you need any adjustments during the application and interview process to be your best!

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Contact Detail:

TRGC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host

✨Tip Number 1

Familiarise yourself with the specific brands under The Restaurant Group, like Wagamama and Barburrito. Knowing their menus and service styles can help you stand out during the interview by showing your enthusiasm and understanding of the company.

✨Tip Number 2

Highlight your flexibility in working hours, especially for early shifts. Mention any previous experience in fast-paced environments, as this will demonstrate your ability to adapt and thrive under pressure, which is crucial for a host at an airport.

✨Tip Number 3

Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to create a positive experience for guests, as this aligns perfectly with the role's focus on hospitality.

✨Tip Number 4

Show your team spirit! Be ready to discuss how you collaborate with others in a busy environment. Sharing stories about teamwork can illustrate your ability to maintain high energy and standards, which is essential for this role.

We think you need these skills to ace Host

Excellent People Skills
Strong Organisational Abilities
Multitasking Skills
Positive Attitude
Ability to Work in a Fast-Paced Environment
Flexibility in Working Hours
Team Collaboration
Customer Service Orientation
Effective Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a host in a busy airport environment. Highlight your ability to provide excellent hospitality and manage queues effectively.

Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality. Emphasise your people skills, organisational abilities, and any previous roles that required multitasking in fast-paced settings.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at The Restaurant Group and how you can contribute to creating unforgettable guest experiences.

Prepare for Flexibility: Be ready to discuss your availability during the interview. Since shifts can start as early as 3am, demonstrate your flexibility and willingness to adapt to the demands of the role.

How to prepare for a job interview at TRGC

✨Showcase Your People Skills

As a host, your ability to connect with guests is crucial. During the interview, share examples of how you've successfully interacted with customers in the past, highlighting your warm and welcoming nature.

✨Demonstrate Organisational Skills

The role requires excellent organisational and multitasking abilities. Be prepared to discuss how you manage busy situations, especially in a fast-paced environment like an airport. Use specific scenarios to illustrate your point.

✨Emphasise Flexibility

With shifts starting as early as 3am, it's important to show your flexibility regarding working hours. Mention any previous experience with early starts or late finishes to demonstrate your adaptability.

✨Prepare for Inclusivity Questions

The company values diversity and inclusivity. Be ready to discuss how you can contribute to a positive team environment and support colleagues from different backgrounds. This shows that you align with their values.

Host
TRGC
Location: Hounslow

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