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- Tasks: Coordinate onboarding for new clients, ensuring a smooth and positive experience.
- Company: Join TRG Screen, a leader in subscription management innovation.
- Benefits: Opportunities for growth, diverse workplace, and a supportive team environment.
- Why this job: Make a real impact by helping clients navigate their onboarding journey.
- Qualifications: 2+ years in administration or project coordination with strong communication skills.
- Other info: Dynamic, fast-paced environment with a focus on innovation and collaboration.
The predicted salary is between 30000 - 40000 £ per year.
Belfast, Northern Ireland, United Kingdom
Join TRG Screen: Building World-Class Teams. One Expert at a Time. Are you ready to be part of a dynamic team at the forefront of subscription spend management innovation? At TRG Screen, we are not just redefining how organizations manage their subscription expenses – we are shaping the future of the industry. With cutting-edge solutions and a commitment to excellence, we empower businesses around the globe to optimize their subscription investments and drive sustainable growth.
About TRG Screen
TRG Screen is the leading provider of market data and subscription management technology and automation solutions, tailored to the unique needs of financial institutions and legal firms. Our integrated suite of solutions includes market data and subscription spend management, usage management, compliance reporting, and comprehensive managed services, which hundreds of clients worldwide use to remove cumbersome and inaccurate manual processes and gain control over market data and subscription costs at scale.
The Role
We are looking for an Onboarding Coordinator to join our growing Modernisation and Enablement team in Belfast. This is an exciting opportunity for someone with a background in administration and co-ordination who is looking to develop their career in a client-facing, project management environment. As an Onboarding Coordinator, you will play a key role in ensuring new clients are onboarded smoothly and efficiently onto TRG Screen's suite of products.
Responsibilities
- Coordinate and manage the end-to-end onboarding journey for new TRG Screen clients, ensuring a seamless and positive experience.
- Serve as a primary point of contact for clients during the onboarding phase, building strong relationships and managing expectations effectively.
- Work closely with Business Analysts, Project Managers, and other internal stakeholders to gather requirements, track progress, and resolve issues.
- Maintain and update onboarding project plans, ensuring milestones and deadlines are met.
- Facilitate client calls and meetings, documenting key actions and decisions.
- Identify and elevate risks or blockers in a timely manner.
- Support the continuous improvement of onboarding processes and documentation.
- Contribute to internal reporting on onboarding status and client progress.
- Collaborate with cross-functional teams including Sales, Product, and Customer Operations to ensure a smooth handover post-onboarding.
Skills and Qualifications
- 2+ years of experience in an administration, operations, project coordination, or similar client-facing role.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
- Excellent organisational skills with the ability to manage multiple workstreams simultaneously.
- A proactive, problem-solving mindset with a keen attention to detail.
- Comfortable working in a fast-paced, collaborative environment.
- Experience working within a SaaS, financial services, or data management environment.
- Familiarity with client onboarding or implementation processes.
- Experience working with CRM or project management tools (e.g., Salesforce, Jira, Asana).
Join TRG Screen and unlock your potential in an environment where innovation thrives, opportunities abound, and your contributions make a difference. We are an equal opportunities employer. We recognise and value the power of diversity in our workplace and are committed to being an employer of choice for everyone. We welcome and encourage applicants from all backgrounds. All applications for employment are considered strictly on the basis of merit.
Onboarding Coordinator in Belfast employer: TRG Screen
Contact Detail:
TRG Screen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Coordinator in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at TRG Screen on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the onboarding coordinator role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for your interview by understanding TRG Screen's products and services inside out. Familiarise yourself with their subscription management solutions and think about how your skills can contribute to their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As an Onboarding Coordinator, you'll need to build strong relationships with clients. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the TRG Screen team. Let’s get you onboarded!
We think you need these skills to ace Onboarding Coordinator in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Onboarding Coordinator role. Highlight your relevant experience in administration and project coordination, and show us how your skills align with what we're looking for.
Showcase Your Communication Skills: Since this role involves building strong relationships with clients, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe share an example of how you've effectively managed client expectations in the past.
Highlight Your Organisational Skills: We love a candidate who can juggle multiple tasks! In your application, mention any tools or methods you use to stay organised, especially if you have experience with CRM or project management tools like Salesforce or Asana.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at TRG Screen
✨Know the Company Inside Out
Before your interview, take some time to research TRG Screen thoroughly. Understand their products, services, and the industry they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Coordination Skills
As an Onboarding Coordinator, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously. Highlight how you kept everything on track and met deadlines.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use your strong communication skills to engage them in conversation. Ask insightful questions about the team and the onboarding process to show that you're eager to contribute positively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client interactions. Think of specific situations where you faced challenges in previous roles and how you resolved them. This will demonstrate your proactive mindset and attention to detail.