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- Tasks: Map subscription operations and identify pain points in a dynamic media environment.
- Company: Join a leading media organisation with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work model, and a chance to make an impact.
- Other info: Opportunity to work on exciting projects with potential for future roles.
- Why this job: Be at the forefront of transforming subscription operations in a fast-paced industry.
- Qualifications: Experience as a Technical BA with strong process mapping and stakeholder skills.
A hands-on technical BA is sought to map how subscription operations currently run across an outsourced partner and internal teams - surfacing the pain points and complexity any future model needs to design around. This is not a documentation exercise; the artefacts produced are the deliverable.
What you'll do:
- Map as-is processes, systems, data feeds and reporting across nine outsourced service categories
- Interview and shadow stakeholders to document friction, cost and risk in the current model
- Quantify complexity and attach cost to it - rate plans, workarounds, bespoke reports
- Triangulate invoices and internal data to build a credible cost-per-subscriber view
- Maintain the relationship with the outsource partner throughout discovery
What you'll deliver:
- Service catalogue
- Process maps
- Pain-point register
- Complexity inventory
- Baseline metrics pack
- System/data feed inventory
- 10–15 page steering group summary
Must-have:
- Technical BA experience across systems, integrations and data - not only process diagrams
- Track record on a subscription, circulation or BPO-exit programme in publishing, media or financial services
- Strong process mapping, finance literacy (deferred revenue, reconciliations, VAT) and stakeholder skills
Nice-to-have:
- Publishing operations
- ABC audit
- Offshore CS centre experience
- Subscription platforms
- GDPR
- SQL
Technical Business Analyst in Portsmouth employer: trg.recruitment
Contact Detail:
trg.recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Business Analyst in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the media and publishing sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews by practising common questions related to technical business analysis. We can’t stress enough how important it is to articulate your experience with process mapping and stakeholder management. Mock interviews with friends can really help you nail your delivery.
✨Tip Number 3
Showcase your skills through a portfolio! Create a collection of your best work, including process maps and reports you've produced. This gives potential employers a tangible sense of what you can bring to the table. We love seeing creativity and initiative!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Technical Business Analyst role!
We think you need these skills to ace Technical Business Analyst in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Business Analyst role. Highlight your experience with systems, integrations, and data, especially in subscription or media contexts. We want to see how your skills match what we're looking for!
Showcase Your Projects: When you write your application, don’t just list your responsibilities. Share specific projects where you've mapped processes or worked on subscription models. We love seeing real examples of your work that demonstrate your impact!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to address the key requirements from the job description. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at trg.recruitment
✨Know Your Processes Inside Out
As a Technical Business Analyst, you’ll need to demonstrate your understanding of process mapping and systems integration. Brush up on the specific processes related to subscription operations and be ready to discuss how you would approach mapping these out in detail.
✨Prepare for Stakeholder Engagement
Since you'll be interviewing and shadowing stakeholders, practice your communication skills. Think about how you can build rapport quickly and ask insightful questions that will help surface pain points and complexities in the current model.
✨Quantify Complexity with Confidence
Be prepared to discuss how you would quantify complexity and attach costs to it. Familiarise yourself with financial concepts like deferred revenue and reconciliations, as these will be crucial in demonstrating your finance literacy during the interview.
✨Showcase Your Deliverables
The role requires producing tangible artefacts like service catalogues and process maps. Bring examples of similar work you've done in the past, or be ready to explain how you would approach creating these deliverables based on the job description.