At a Glance
- Tasks: Map subscription operations and identify pain points in a dynamic media environment.
- Company: Join a leading media organisation with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work model, and opportunity for impactful contributions.
- Other info: Exciting contract role with potential for future opportunities.
- Why this job: Make a real difference by optimising processes in a fast-paced industry.
- Qualifications: Experience as a Technical BA with strong process mapping and stakeholder skills.
A hands-on technical BA is sought to map how subscription operations currently run across an outsourced partner and internal teams - surfacing the pain points and complexity any future model needs to design around. This is not a documentation exercise; the artefacts produced are the deliverable.
What you'll do:
- Map as-is processes, systems, data feeds and reporting across nine outsourced service categories
- Interview and shadow stakeholders to document friction, cost and risk in the current model
- Quantify complexity and attach cost to it - rate plans, workarounds, bespoke reports
- Triangulate invoices and internal data to build a credible cost-per-subscriber view
- Maintain the relationship with the outsource partner throughout discovery
What you'll deliver:
- Service catalogue, process maps, pain-point register, complexity inventory, baseline metrics pack, system/data feed inventory and a 10–15 page steering group summary
Must-have:
- Technical BA experience across systems, integrations and data - not only process diagrams
- Track record on a subscription, circulation or BPO-exit programme in publishing, media or financial services
- Strong process mapping, finance literacy (deferred revenue, reconciliations, VAT) and stakeholder skills
Nice-to-have:
- Publishing operations, ABC audit, offshore CS centre experience, subscription platforms, GDPR, SQL
Technical Business Analyst in Oxford employer: trg.recruitment
As a leading media organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a focus on professional development, we offer numerous growth opportunities and a collaborative environment where your contributions directly impact our subscription operations. Located in the vibrant city of London, we provide a hybrid working model that promotes work-life balance while engaging with diverse teams and innovative projects.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst in Oxford
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work in media or publishing. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its operations thoroughly. Be ready to discuss how your technical BA experience can help them tackle their subscription challenges head-on.
✨Tip Number 3
Showcase your skills with real examples! When discussing your past projects, highlight specific instances where you mapped processes or improved systems. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing applications from proactive folks like you!
We think you need these skills to ace Technical Business Analyst in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Business Analyst role. Highlight your experience with systems, integrations, and data, especially in subscription or media contexts. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve mapped processes or improved operations in previous roles. This helps us see the impact you can bring to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm and a clear understanding of the challenges we face.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at trg.recruitment
✨Know Your Processes Inside Out
As a Technical Business Analyst, you’ll need to demonstrate your understanding of process mapping and systems integration. Brush up on your knowledge of subscription operations and be ready to discuss how you would approach mapping as-is processes and identifying pain points.
✨Prepare for Stakeholder Engagement
Since interviewing and shadowing stakeholders is key, think about how you can build rapport quickly. Prepare questions that not only show your interest but also help uncover friction points in the current model. This will showcase your stakeholder skills and ability to gather valuable insights.
✨Quantify Complexity with Confidence
Be ready to talk about how you would quantify complexity and attach costs to it. Familiarise yourself with concepts like rate plans and bespoke reports, and consider bringing examples from your past experience where you successfully tackled similar challenges.
✨Showcase Your Technical Savvy
Highlight your technical BA experience, especially in relation to systems and data feeds. If you have experience with SQL or subscription platforms, make sure to mention it. This will help you stand out as someone who can bridge the gap between technical and business needs.
