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- Tasks: Manage client relationships and drive satisfaction for enterprise accounts.
- Company: Fast-growing venture-backed AI platform with a dynamic team.
- Benefits: Competitive salary, equity package, and performance incentives.
- Why this job: Make a real impact in a transformative AI company.
- Qualifications: 5+ years in private equity, investment banking, or consulting.
- Other info: Join a small, ambitious team with significant autonomy.
The predicted salary is between 43200 - 72000 £ per year.
Our client is a venture-backed enterprise AI platform experiencing rapid growth. Well-funded, fast-moving, and backed by top-tier investors, they are now building out their client success function to support their expansion.
As a Client Success & Expansion Manager, you will own the post-sale relationship with enterprise clients, ensuring successful implementation, driving adoption, and identifying expansion opportunities. This is a high-impact role combining strategic account management, technical consultation, and commercial growth.
Key Responsibilities:- Own client relationships and drive satisfaction across a portfolio of enterprise accounts
- Oversee implementation and delivery of solutions, coordinating across internal teams
- Develop and execute engagement strategies including tutorials, workshops, and strategic reviews
- Act as primary point of contact for clients and internal stakeholders
- Identify expansion opportunities and drive revenue growth within existing accounts
- Monitor account health, track success metrics, and implement improvement initiatives
- Essential:
- 5+ years experience working with or within private equity firms, investment banks, or tier-1 consultancies
- Exceptional communication, organization, and interpersonal skills
- Ability to work independently and make autonomous decisions
- Comfortable operating in fast-paced, high-growth environments
- Willingness to travel as needed
- Technical aptitude or ability to quickly understand complex products
- Competitive salary with equity package
- Performance-based incentives
- Opportunity to build and shape the client success function
- Work with a high-caliber, global team
This is a small, ambitious team operating at pace across global markets. The company is building something genuinely transformative and seeks individuals who thrive in dynamic, high-performance environments with significant autonomy and responsibility.
If you are ready to make a significant impact at a fast-growing enterprise AI company, we would like to hear from you. All applications will be treated in strict confidence.
Key Account Manager in London employer: trg.recruitment
Contact Detail:
trg.recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Key Account Manager role. Personal referrals can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their products and how they drive client success. This will help you showcase your strategic account management skills and demonstrate your fit for the role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with enterprise clients and how you've driven satisfaction and growth in previous roles. Tailor your examples to highlight your ability to thrive in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who can contribute to our client success function. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Key Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Key Account Manager. Highlight your experience in client relationships and any relevant achievements that showcase your ability to drive satisfaction and revenue growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this fast-paced environment. Share specific examples of how you've successfully managed accounts and driven expansion in previous roles.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t shy away from showing a bit of your personality – we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at trg.recruitment
✨Know Your Client Success Strategies
Make sure you understand the key principles of client success and how they apply to enterprise accounts. Be ready to discuss specific strategies you've used in the past to drive client satisfaction and identify expansion opportunities.
✨Showcase Your Communication Skills
As a Key Account Manager, exceptional communication is crucial. Prepare examples that highlight your ability to engage with clients and internal teams effectively. Think about times when your communication led to successful outcomes.
✨Demonstrate Technical Aptitude
Familiarise yourself with the company's AI platform and be prepared to discuss how you would approach understanding complex products. Showing that you can quickly grasp technical concepts will set you apart from other candidates.
✨Prepare for Fast-Paced Scenarios
Since the company operates in a high-growth environment, think of examples where you've thrived under pressure. Be ready to discuss how you manage multiple priorities and make autonomous decisions in a dynamic setting.
