At a Glance
- Tasks: Map subscription operations and identify pain points in a dynamic media environment.
- Company: Join a leading media organisation with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work model, and opportunity for impactful contributions.
- Other info: Exciting contract role with potential for future opportunities.
- Why this job: Make a real difference by optimising processes in a fast-paced industry.
- Qualifications: Experience as a Technical BA with strong process mapping and stakeholder skills.
A hands-on technical BA is sought to map how subscription operations currently run across an outsourced partner and internal teams - surfacing the pain points and complexity any future model needs to design around. This is not a documentation exercise; the artefacts produced are the deliverable.
What you'll do
- Map as-is processes, systems, data feeds and reporting across nine outsourced service categories
- Interview and shadow stakeholders to document friction, cost and risk in the current model
- Quantify complexity and attach cost to it - rate plans, workarounds, bespoke reports
- Triangulate invoices and internal data to build a credible cost-per-subscriber view
- Maintain the relationship with the outsource partner throughout discovery
What you'll deliver
- Service catalogue, process maps, pain-point register, complexity inventory, baseline metrics pack, system/data feed inventory and a 10–15 page steering group summary
Must-have
- Technical BA experience across systems, integrations and data - not only process diagrams
- Track record on a subscription, circulation or BPO-exit programme in publishing, media or financial services
- Strong process mapping, finance literacy (deferred revenue, reconciliations, VAT) and stakeholder skills
Nice-to-have
- Publishing operations, ABC audit, offshore CS centre experience, subscription platforms, GDPR, SQL
Technical Business Analyst in High Wycombe employer: trg.recruitment
As a leading media organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a focus on professional development, we offer numerous growth opportunities and a collaborative environment where your contributions directly impact our subscription operations. Located in the vibrant city of London, we provide a hybrid working model that promotes work-life balance while engaging with innovative projects in the media sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst in High Wycombe
✨Tip Number 1
Get your networking game on! Reach out to folks in the media and publishing sectors, especially those who’ve worked as Technical Business Analysts. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss your experience with process mapping and stakeholder management. Use real examples from past projects to demonstrate how you tackled complex issues and delivered results.
✨Tip Number 3
Don’t forget to research the company! Understand their subscription operations and any recent changes in the media landscape. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Technical Business Analyst gig!
We think you need these skills to ace Technical Business Analyst in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Business Analyst role. Highlight your experience with systems, integrations, and data, especially in subscription or media contexts. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve mapped processes or improved operations in previous roles. This helps us see the impact you can bring to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm and a clear understanding of the challenges we face.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at trg.recruitment
✨Know Your Processes Inside Out
As a Technical Business Analyst, you’ll need to demonstrate your understanding of process mapping and systems integration. Brush up on the specific processes related to subscription operations and be ready to discuss how you would approach mapping these out in detail.
✨Prepare for Stakeholder Engagement
Since interviewing and shadowing stakeholders is key, think about how you would build rapport with them. Prepare questions that not only surface pain points but also show your genuine interest in their experiences and insights.
✨Quantify Complexity Like a Pro
Be ready to talk about how you would quantify complexity and attach costs to it. Familiarise yourself with concepts like rate plans and bespoke reports, and consider bringing examples from your past work that illustrate your ability to tackle these challenges.
✨Showcase Your Technical Skills
Highlight your experience with SQL and financial literacy during the interview. Be prepared to discuss how these skills have helped you in previous roles, especially in relation to deferred revenue and reconciliations, as they are crucial for this position.
