At a Glance
- Tasks: Own client relationships and drive satisfaction across enterprise accounts.
- Company: Fast-growing AI company in Greater London with a focus on innovation.
- Benefits: Competitive salary, equity package, and performance-based incentives.
- Why this job: Make a real impact by ensuring successful client implementations and identifying growth opportunities.
- Qualifications: Over 5 years of experience and exceptional communication skills.
- Other info: Join a dynamic team in a rapidly evolving industry.
The predicted salary is between 43200 - 72000 £ per year.
A fast-growing enterprise AI company in Greater London is seeking a Client Success & Expansion Manager to own client relationships and drive satisfaction across enterprise accounts. This role combines strategic account management with technical consultation, aimed at ensuring successful implementation and identifying expansion opportunities.
Candidates should have over 5 years of relevant experience and exceptional communication skills. The position offers a competitive salary with equity package and performance-based incentives.
Enterprise Client Success & Expansion Lead employer: trg.recruitment
Contact Detail:
trg.recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Client Success & Expansion Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like the Client Success & Expansion Lead. Personal referrals can make a huge difference in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise in your answers. Use examples from your past experience to demonstrate how you've successfully managed client relationships and driven satisfaction.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application directly, and it gives you a better chance of standing out. Plus, it shows you're serious about joining our fast-growing team!
We think you need these skills to ace Enterprise Client Success & Expansion Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Enterprise Client Success & Expansion Lead. Highlight your experience in account management and any technical consultation you've done. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client success and how you can drive satisfaction across enterprise accounts. Be sure to mention any relevant achievements that showcase your communication skills.
Showcase Your Experience: With over 5 years of experience required, make sure to clearly outline your past roles and responsibilities. We love seeing specific examples of how you've successfully managed client relationships and identified expansion opportunities.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at trg.recruitment
✨Know Your Client Success Strategies
Make sure you brush up on the latest client success strategies and frameworks. Be ready to discuss how you've successfully managed client relationships in the past, especially in enterprise settings. This will show that you understand the nuances of the role.
✨Showcase Your Technical Knowledge
Since this role involves technical consultation, be prepared to demonstrate your understanding of AI technologies and how they can benefit clients. Think of examples where you've used technical knowledge to solve client issues or drive satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to identify expansion opportunities. Practice articulating your thought process and decision-making in these scenarios to showcase your strategic thinking.
✨Communicate Clearly and Confidently
Exceptional communication skills are a must for this role. During the interview, focus on being clear and concise in your responses. Use active listening to engage with the interviewer and ensure you address their questions directly.