Customer Relationship Management Specialist in Sheffield

Customer Relationship Management Specialist in Sheffield

Sheffield Full-Time 60000 - 84000 Β£ / year (est.) No working from home possible
trg.recruitment

At a Glance

  • Tasks: Manage customer campaigns from planning to execution using top marketing tools.
  • Company: Join a leading consumer tech company with over 5,000 employees.
  • Benefits: Enjoy remote work flexibility and competitive daily pay.
  • Other info: Position ends on 31st March 2026; start within 2 weeks of interview.
  • Why this job: Be part of a dynamic team that values creativity and data-driven strategies.
  • Qualifications: Experience in B2C marketing and familiarity with Salesforce Marketing Cloud required.

The predicted salary is between 60000 - 84000 Β£ per year.

CRM Specialist (Technical)

⚑ Industry: Consumer Tech / Entertainment

🏒 Location: UK

🏠 Working Policy: Remote

πŸ‘₯ Company Size: 5,000+

πŸ‘” Interview Process: 2–3 stages

πŸ’Έ Salary: Β£300-315 per day (outside IR35)

πŸ“† End Date: 31st March 2026

πŸ‘¨ πŸ’» Key Criteria & Focus Areas :

🚨 PLEASE READ BEFORE APPLYING 🚨

Focus...

  • Campaign planning: audience segmentation, channel selection (email, push, etc.), and end-to-end campaign briefing and execution.
  • Technical execution: setting up campaigns in ESPs (SFMC, Braze, Adobe Campaign), configuring segmentation, adding personalisation, QA (rendering, links, tracking), and running A/B tests.

Requirements:

  • Extensive experience in B2C or lifecycle marketing.
  • Data-driven, customer-obsessed, and always looking for smarter ways to engage.
  • Organised multitasker who thrives on juggling big projects.
  • Great communicator who works well with creatives, engineers, analysts, and leaders alike.
  • Experience with Salesforce Marketing Cloud (or similar ESP).
  • You would need to be able to start within 2 weeks of the last interview

Customer Relationship Management Specialist in Sheffield employer: trg.recruitment

As a Customer Relationship Management Specialist at our dynamic consumer tech and entertainment company, you'll thrive in a remote work environment that champions innovation and collaboration. With a strong focus on employee growth, we offer extensive training opportunities and a culture that values creativity and data-driven decision-making, making it an ideal place for those looking to make a meaningful impact in the industry.

trg.recruitment

Contact Details:

trg.recruitment Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Customer Relationship Management Specialist in Sheffield

✨Tip Number 1

Familiarise yourself with the specific tools mentioned in the job description, like Salesforce Marketing Cloud, Braze, and Adobe Campaign. Having hands-on experience or even completing relevant online courses can give you a significant edge during the interview.

✨Tip Number 2

Prepare to discuss your previous campaign experiences in detail. Be ready to explain how you approached audience segmentation, channel selection, and the results of your campaigns. This will showcase your data-driven mindset and customer obsession.

✨Tip Number 3

Highlight your organisational skills by sharing examples of how you've successfully managed multiple projects simultaneously. This is crucial for a role that requires juggling big projects and working with various teams.

✨Tip Number 4

Since communication is key in this role, practice articulating your thoughts clearly and confidently. Consider mock interviews with friends or colleagues to refine your ability to engage with different stakeholders effectively.

We think you need these skills to ace Customer Relationship Management Specialist in Sheffield

Campaign Planning
Audience Segmentation
Channel Selection
Technical Execution
Email Service Providers (ESP) Proficiency
Salesforce Marketing Cloud (SFMC)
Braze

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights your experience in B2C or lifecycle marketing. Emphasise any relevant technical skills, especially with Salesforce Marketing Cloud or similar ESPs, and showcase your ability to manage campaigns effectively.

Craft a Compelling Cover Letter:In your cover letter, demonstrate your customer-obsessed mindset and data-driven approach. Mention specific examples of successful campaigns you've executed, focusing on audience segmentation and personalisation techniques.

Showcase Your Communication Skills:Since the role requires collaboration with various teams, include examples in your application that illustrate your communication skills. Highlight experiences where you worked with creatives, engineers, or analysts to achieve campaign goals.

Prepare for Technical Questions:Given the technical nature of the role, be ready to discuss your experience with campaign setup and execution in detail. Prepare to explain your process for QA, A/B testing, and how you measure campaign success.

How to prepare for a job interview at trg.recruitment

✨Know Your CRM Tools

Familiarise yourself with Salesforce Marketing Cloud and other ESPs mentioned in the job description. Be prepared to discuss your experience with these tools, including any specific campaigns you've executed and the results achieved.

✨Showcase Your Data-Driven Mindset

Prepare examples of how you've used data to inform your marketing strategies. Discuss any A/B tests you've conducted and the insights gained from them, as this will demonstrate your analytical skills and customer obsession.

✨Demonstrate Your Multitasking Skills

Be ready to talk about how you manage multiple projects simultaneously. Share specific instances where you've successfully juggled big projects, highlighting your organisational skills and ability to meet deadlines.

✨Communicate Effectively

Since the role requires collaboration with various teams, practice articulating your thoughts clearly. Prepare to discuss how you've worked with creatives, engineers, and analysts in the past, showcasing your teamwork and communication skills.