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For Companies At a Glance
- Tasks: Manage customer campaigns from planning to execution using top marketing tools.
- Company: Join a leading consumer tech company with over 5,000 employees.
- Benefits: Enjoy remote work flexibility and competitive pay of £300-315 per day.
- Why this job: Be part of a dynamic team that values creativity and data-driven strategies.
- Qualifications: Experience in B2C marketing and familiarity with Salesforce Marketing Cloud required.
- Other info: This role is set to last until March 2026, offering long-term opportunities.
The predicted salary is between 60000 - 84000 £ per year.
CRM Specialist (Technical)
⚡ Industry: Consumer Tech / Entertainment
🏢 Location: UK
🏠 Working Policy: Remote
👥 Company Size: 5,000+
👔 Interview Process: 2–3 stages
💸 Salary: £300-315 per day (outside IR35)
📆 End Date: 31st March 2026
👨 💻 Key Criteria & Focus Areas :
🚨 PLEASE READ BEFORE APPLYING 🚨
Focus…
- Campaign planning: audience segmentation, channel selection (email, push, etc.), and end-to-end campaign briefing and execution.
- Technical execution: setting up campaigns in ESPs (SFMC, Braze, Adobe Campaign), configuring segmentation, adding personalisation, QA (rendering, links, tracking), and running A/B tests.
Requirements:
- Extensive experience in B2C or lifecycle marketing.
- Data-driven, customer-obsessed, and always looking for smarter ways to engage.
- Organised multitasker who thrives on juggling big projects.
- Great communicator who works well with creatives, engineers, analysts, and leaders alike.
- Experience with Salesforce Marketing Cloud (or similar ESP).
- You would need to be able to start within 2 weeks of the last interview
Customer Relationship Management Specialist employer: trg.recruitment
Contact Detail:
trg.recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Specialist
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, like Salesforce Marketing Cloud, Braze, and Adobe Campaign. Having hands-on experience or even completing relevant online courses can give you a significant edge during the interview.
✨Tip Number 2
Prepare to discuss your previous campaign experiences in detail. Be ready to share examples of how you've successfully executed campaigns, including audience segmentation and A/B testing, as this will demonstrate your practical knowledge and problem-solving skills.
✨Tip Number 3
Showcase your data-driven mindset by being prepared to discuss how you've used analytics to inform your marketing strategies. Highlight any specific metrics you've improved through your campaigns to illustrate your impact.
✨Tip Number 4
Since communication is key for this role, practice articulating your thoughts clearly and concisely. Consider conducting mock interviews with friends or using online platforms to refine your ability to communicate effectively with diverse teams.
We think you need these skills to ace Customer Relationship Management Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2C or lifecycle marketing. Emphasise any relevant technical skills, especially with Salesforce Marketing Cloud or similar ESPs, and showcase your ability to manage campaigns effectively.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your customer-obsessed mindset and data-driven approach. Mention specific examples of successful campaigns you've executed, focusing on audience segmentation and personalisation.
Showcase Your Communication Skills: Since the role requires collaboration with various teams, include examples in your application that illustrate your communication skills. Highlight experiences where you worked with creatives, engineers, or analysts to achieve campaign goals.
Prepare for Technical Questions: Given the technical nature of the role, be ready to discuss your experience with campaign setup and execution in ESPs. Prepare to explain your process for A/B testing and how you ensure quality assurance in your campaigns.
How to prepare for a job interview at trg.recruitment
✨Know Your CRM Tools
Familiarise yourself with Salesforce Marketing Cloud and other ESPs mentioned in the job description. Be prepared to discuss your experience with these tools, including any specific campaigns you've executed using them.
✨Showcase Your Data-Driven Mindset
Prepare examples of how you've used data to inform your marketing strategies. Highlight any A/B tests you've conducted and the insights gained from them, as this will demonstrate your analytical skills.
✨Communicate Effectively
Since the role requires collaboration with various teams, practice articulating your thoughts clearly. Be ready to discuss how you've worked with creatives, engineers, and analysts in past projects.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage multiple projects simultaneously. Share specific examples of how you've prioritised tasks and met deadlines in a fast-paced environment.