At a Glance
- Tasks: Lead onboarding and training for families using innovative robotic devices.
- Company: Join Trexo Robotics, a pioneer in powered wearable robots for children.
- Benefits: Enjoy employee stock options, health insurance, and a home office setup allowance.
- Other info: Extensive travel across the UK and Europe, with opportunities for career growth.
- Why this job: Make a real difference in children's lives through cutting-edge technology.
- Qualifications: 3+ years in physiotherapy or related fields, tech-savvy with strong communication skills.
The predicted salary is between 38141 - 46617 £ per year.
About us
Trexo Robotics is enabling mobility by building powered wearable robots.
Our first product is a robot for children with movement disorders such as Cerebral Palsy, and it allows kids to walk, in many cases, for the first time in their lives.
The device is currently being used by hundreds of families and the best hospitals across North America.
We are constantly working towards building mobility solutions for all.
At Trexo Robotics, you will find a flat organization where you can work with highly optimistic, low ego, and exceptionally talented individuals who look forward to solving hard problems.
About the job
We are growing our presence in the UK and are looking for a
Clinical Specialist to join our team as our second UK-based hire.
This is a hands-on, customer-facing role for a clinician who is passionate about paediatric rehabilitation, technology and making a meaningful difference for children and their families.
As a Clinical Specialist, you will be a key point of contact for families, clinicians and healthcare partners using Trexo.
You will lead customer onboarding and training, provide ongoing clinical and technical support, and deliver hands-on device trials at roadshows, conferences and other events.
The role involves significant travel, primarily across the UK and occasionally elsewhere in Europe. We expect travel to account for approx.
75% of your working time.
Occasional weekend work may be required for customer trials, roadshows or events. We will provide reasonable notice wherever possible.
What you'll do
- Lead onboarding and hands-on training for new families and clinical partners receiving their Trexo devices.
- Provide ongoing support to customers through regular check-ins, helping them use the device effectively and work towards meaningful goals.
- Conduct hands-on Trexo trials with children and families at roadshows, conferences and other events across the UK and Europe.
- Address daily customer queries via dedicated chat groups and manage support tickets.
- Independently set up, adjust, and troubleshoot the Trexo device, including basic technical, mechanical, and software checks.
- Work with families and clinicians to establish meaningful goals and monitor relevant measures and progress.
- Gather customer feedback to share with engineering and product teams to drive continuous product improvement.
- Work closely with our global Customer Success and Sales teams to ensure a consistent customer experience.
- Represent Trexo Robotics at clinical events, conferences and community-based activities.
About you
We are looking for a tech-savvy clinical specialist who is comfortable working independently with advanced robotic equipment.
You bring clinical credibility, strong emotional intelligence, and a practical approach to hands-on problem-solving.
You thrive in community-based environments and enjoy traveling to work directly with children and their families.
You are practical and curious.
You love asking 'why' multiple times until you understand something from first principles, and you thrive in unknown situations where you can apply logical reasoning, find solutions, and lead.
Most importantly, you are motivated by the opportunity to use technology to improve mobility and quality of life for children.
- Required Skills and Experience
- At least 3 years' post-qualification experience in physiotherapy, rehabilitation, clinical practice, medical devices, mobility technology, or a closely related field.
- Clinical experience at a level broadly equivalent to NHS Band 6, or equivalent experience in private/independent practice or a clinical specialist role within the medical device or healthcare industry.
- Experience working with children with complex mobility needs, neurological conditions, physical disabilities, or rehabilitation needs.
- Tech-savvy with the confidence to independently set up, adjust, and troubleshoot technical equipment.
- Strong verbal and written communication skills with excellent empathy and patience.
- Willingness and ability to travel extensively, with approximately 75% travel across the UK and occasional travel elsewhere in Europe.
- Ability to safely lift and handle equipment weighing up to 27 kg (60 lb).
- Hold a valid UK driving licence.
- Nice to Have
- Experience working in a medical device startup, healthtech, medtech, or other early-stage company.
- Qualification as a Physiotherapist with current HCPC registration (or eligible to practice as a UK-licensed PT).
- Membership of the Chartered Society of Physiotherapy (CSP).
- Experience providing virtual care, telehealth or remote clinical support.
- Familiarity with UK paediatric funding pathways, such as NHS Continuing Healthcare, Personal Health Budgets, Education, Health and Care Plans (EHCPs) or charitable funding.
- Fluency in an additional European language, particularly German or French.
- Experience using tools such as Salesforce or Airtable.
Compensation and Benefits
- Employee stock options
- Home Office Setup allowance
- Car allowance
- Private health insurance
- Interview process
- Screening (30 mins)
- Hiring Manager conversation (60 mins)
- Team and founder conversations (30 mins each)
- Reference and background check
- Offer
Work Authorization
Please note that we are unable to provide visa sponsorship or support work authorization applications.
We can only consider candidates who already have the legal right to work in the location they are applying for.
AI in Recruitment
At Trexo Robotics, we use artificial intelligence (AI) tools to support our recruitment process.
AI helps with tasks like resume screening, drafting job descriptions, creating interview questions, and occasionally sourcing candidates.
Final hiring decisions are always made by our team.
Our goal is to use AI responsibly to streamline administrative tasks, improve candidate experience, and maintain fair, unbiased hiring practices aligned with industry standards.
#J-18808-Ljbffr
Clinical Specialist - Robotic Exoskeleton employer: Trexo Robotics
At Trexo Robotics, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in paediatric rehabilitation. Our flat organisational structure fosters collaboration among talented individuals who are passionate about using technology to improve the lives of children with movement disorders. With extensive travel opportunities across the UK and Europe, you will not only grow your clinical expertise but also be part of a supportive culture that values innovation and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Specialist - Robotic Exoskeleton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Trexo Robotics.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Trexo Robotics.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Trexo Robotics, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Specialist - Robotic Exoskeleton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Trexo Robotics.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Trexo Robotics.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Trexo Robotics. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Trexo Robotics. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Trexo Robotics
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Trexo Robotics’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
