At a Glance
- Tasks: Lead Hard FM services at a prestigious London university, ensuring top-notch maintenance and compliance.
- Company: Join a leading M&E Building Services Contractor in Central London.
- Benefits: Competitive salary of £80,000 with opportunities for professional growth.
- Other info: Dynamic role with a focus on safety, sustainability, and continuous improvement.
- Why this job: Make a real impact in the education sector while developing your leadership skills.
- Qualifications: Proven FM leadership experience and technical qualifications in engineering or building services.
Trevett are pleased to be recruiting for an Account Manager to deliver the Hard FM Services to a world-class London University. The client is a specialist M&E Building Services Contractor with the PPM maintenance engineering contract onsite in Central London, with significant project work on top.
The Account Manager will spearhead the strategic and operational leadership of Hard FM services, with a focus on delivering excellent building maintenance, compliance, and lifecycle services. This role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.
Key Responsibilities- Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
- Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
- Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
- Develop, monitor, and report on KPIs and SLAs
- Manage financial performance: budget control, forecasting, cost-saving initiatives
- Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
- Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
- Oversee planned preventative maintenance (PPM) programs and reactive works delivery
- Lead on mobilisation and transition of new contracts when applicable
- Proven leadership experience in FM, preferably in the education sector
- Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
- Excellent financial acumen and contract management skills
- Strategic thinker with ability to lead multi-disciplinary teams
- Exceptional stakeholder management and communication abilities
- Familiarity with CAFM systems and industry best practices
- Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
- IOSH / NEBOSH certification (preferred)
- Membership of a relevant professional body (e.g. BIFM, CIBSE)
Account Manager in West End employer: Trevett Project Services
As an Account Manager at Trevett, you will join a dynamic team dedicated to delivering top-tier Hard FM services to a prestigious London University. Our company fosters a collaborative work culture that prioritises employee development and offers competitive salaries alongside comprehensive benefits. With a focus on innovation and sustainability, we provide unique opportunities for growth in a vibrant Central London location, making us an exceptional employer for those seeking meaningful and rewarding careers in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in West End
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to Hard FM services and think about how your experience aligns with their needs. We want you to walk into that interview feeling confident and ready to showcase your skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit. We believe in making every interaction count!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re always looking for passionate individuals to join our team, so let’s make it happen together!
We think you need these skills to ace Account Manager in West End
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in Hard FM services and any leadership roles you've held, especially in the education sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your understanding of compliance standards and your approach to client relationships.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your financial acumen and ability to lead teams. We love numbers, so if you’ve improved KPIs or saved costs, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Trevett Project Services
✨Know Your Stuff
Make sure you brush up on Hard FM services, especially in the education sector. Familiarise yourself with key regulations like SFG20 and HTM, as well as the specific needs of a university environment. This will show that you're not just a candidate, but someone who understands the intricacies of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you improved performance or navigated challenges. Being able to articulate your leadership style and how it aligns with the company's goals will set you apart.
✨Financial Savvy is Key
Since managing budgets and financial performance is crucial for this role, be ready to discuss your experience with budget control and cost-saving initiatives. Bring specific examples of how you've managed finances effectively in previous roles.
✨Build Rapport with the Interviewers
Remember, this isn't just about your qualifications; it's also about fit. Engage with your interviewers, ask insightful questions about their operations, and express genuine interest in their projects. Building a connection can make a lasting impression.
