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For Companies At a Glance
- Tasks: Lead a team of engineers in delivering top-notch technical services for a prestigious corporate client.
- Company: Join a leading FM Services Provider known for excellence in facilities management.
- Benefits: Enjoy competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a high-impact role that ensures operational success and client satisfaction in a vibrant city.
- Qualifications: Engineering competence with NVQ level 4 or equivalent; strong problem-solving and people management skills required.
- Other info: Work across multiple sites in Central London and Hertfordshire, ensuring compliance and quality.
Trevett are partnered with a leading FM Services Provider to recruit a Senior Technical Services Manager to lead on a high-end corporate commercial contract in Central London. In the role of Senior Technical Services Manager (STSM) you will lead a team of maintenance engineers providing PPM and engineering services to a blue-chip client’s offices.
Purpose of Job
- The STSM is directly accountable to the Account Director, for the oversight of effective and safe conduct of technical services, either self-delivered by engineers or with operational control over subcontractors.
- This is a client facing role concerned with the strategic and operational success of the designated contract, with standards-based approaches to full asset management and leading a competent team to minimise disruption while maintaining statutory compliance to time, cost and quality.
- TFM Contract for tenanted office space for client in Corporate Segment.
- 3 designated sites within the Central London region and one in Herts.
- Overseeing dedicated site technical team of circa 6 supervisors/technicians.
Role Responsibility
- You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively.
- You are accountable for all technical services including fixed, planned, preventative and reactive maintenance activities across their estate.
- You ensure accurate information and data is available and provide narrative to monthly operational performance reports.
- You lead in the support, investigation and resolution of technical or system related problems.
- You understand the importance of the CMMS system and the dependence on accurate asset information as such you are responsible for the validation of asset registers, condition evaluation and life cycle planning.
- You will work with colleagues to develop the approach to the management of spare parts ensuring minimum downtime attributable to lack of spare parts.
- Demonstration of success is key to this role, and you will strive to excel in the delivery of KPI's and SLA's for the region.
- All works should be measured as such you are responsible for the management of self-perform maintenance tasks on the contract through the CMMS system.
The Ideal Candidate
- Engineering competence with NVQ level 4 or equivalent qualifications.
- Demonstrated engineering skills, with knowledge of engineering compliance and engineering standards best practice.
- Demonstrated ability to prioritise and problem-solve technical issues, often under pressure, utilising innovative solutions as required.
- Demonstrated people management experience aligned to comply with health and safety standards and safe systems of work.
- Demonstrate understanding of current and changing legislation and best practice area of discipline.
Senior Technical Services Manager employer: Trevett Project Services
Contact Detail:
Trevett Project Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Services Manager
✨Tip Number 1
Network with professionals in the facilities management sector, especially those who work in corporate environments. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the specific CMMS systems commonly used in the industry. Being able to demonstrate your proficiency in these systems during interviews can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams and projects, particularly in high-pressure situations. Use specific examples that highlight your problem-solving skills and ability to meet KPIs and SLAs.
✨Tip Number 4
Stay updated on current legislation and best practices in engineering compliance. Showing that you are proactive about your professional development will impress potential employers and demonstrate your commitment to the role.
We think you need these skills to ace Senior Technical Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Technical Services Manager role. Focus on your engineering competence, people management experience, and any specific achievements in facilities management.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your ability to lead teams, manage technical services, and ensure compliance with health and safety standards. Use specific examples to demonstrate your problem-solving skills under pressure.
Highlight Relevant Qualifications: Clearly state your qualifications, such as NVQ level 4 or equivalent, and any additional certifications that showcase your engineering skills. This will help you stand out as a qualified candidate for the position.
Showcase Your Achievements: Include quantifiable achievements in your application, such as improvements in KPIs or successful project completions. This will illustrate your capability to excel in the delivery of services and your impact on previous roles.
How to prepare for a job interview at Trevett Project Services
✨Showcase Your Technical Expertise
As a Senior Technical Services Manager, you'll need to demonstrate your engineering competence. Be prepared to discuss your qualifications and any relevant experience in engineering compliance and standards. Highlight specific projects where you've successfully implemented technical solutions.
✨Emphasise Leadership Skills
This role involves managing a team of maintenance engineers. Share examples of how you've effectively led teams in the past, particularly in high-pressure situations. Discuss your approach to people management and how you ensure compliance with health and safety standards.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle technical issues under pressure. Prepare examples that showcase your problem-solving skills and innovative solutions. This will demonstrate your ability to prioritise and resolve issues efficiently.
✨Understand the Importance of Data Management
Familiarise yourself with CMMS systems and the significance of accurate asset information. Be ready to discuss how you've managed data in previous roles, including validating asset registers and lifecycle planning, as this is crucial for the role.
