At a Glance
- Tasks: Lead daily operations of Hard FM services in a healthcare setting.
- Company: Join one of the UK's top FM and building services providers.
- Benefits: Enjoy £60,000 salary, 25 days leave, discounts, and career development.
- Other info: Work full-time (40 hours) and enjoy CSR days for charitable causes.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Experience in Facilities Management with an electrical bias is essential.
The predicted salary is between 48000 - 72000 £ per year.
Operations Manager – Hard FM North Middlesex Permanent | Full-Time (40 hours per week) £60,000 per annum + excellent benefits
Are you an experienced Hard FM professional with strong leadership skills and an electrical bias? My client is seeking an Operations Manager to join their team at North Middlesex, overseeing the delivery of essential facilities services on a flagship healthcare contract. This is a fantastic opportunity to play a key role in delivering high-quality Hard FM services at a critical healthcare site while working for one of the UK’s leading FM and building services providers.
What You’ll Be Doing
- Lead the day-to-day operations of the Hard FM services, ensuring safe, compliant, and high-quality delivery across the site.
- Manage staff, subcontractors, and service delivery in line with contractual requirements.
- Oversee financial performance, budgets, and service improvement plans.
- Maintain compliance with Health & Safety, COSHH, risk assessments, and company policies.
- Drive customer satisfaction, proactive service, and strong client relationships.
- Support quotations, tenders, and the delivery of project work and lifecycle activities.
- Maintain and optimise the BEMS (Building Energy Management System).
- Ensure resource planning, training, and team development are in place to meet contract standards.
What We’re Looking For
- Proven experience in Facilities Management, ideally in a healthcare or PFI environment.
- Electrical bias and technical understanding of building services.
- Strong leadership and people management skills.
- Sound knowledge of statutory compliance, H&S legislation, and contract delivery.
- Confident communicator with the ability to build effective relationships across all levels.
- Financial acumen and ability to manage budgets and costs effectively.
What’s in It for You
- £60,000 per annum
- 25 days annual leave + public holidays
- Employee discount schemes (retail, gyms, travel, and more)
- Cycle to Work scheme
- Career development & training opportunities
- Access to employee support networks (DEI-focused)
- 24/7 Employee Assistance Programme & mental wellbeing support
- 2 CSR days per year to support charitable work or causes that matter to you
Operation Manager employer: Trevett Project Services
Contact Detail:
Trevett Project Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of Hard FM in a healthcare setting. Understanding the nuances of compliance and safety regulations in this environment will help you stand out during discussions.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams and improved service delivery in previous roles. Be ready to discuss these in detail during interviews.
✨Tip Number 3
Network with professionals in the Facilities Management sector, especially those with experience in healthcare. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research the company’s values and recent projects. Being able to articulate how your skills align with their mission and current initiatives will demonstrate your genuine interest in the role.
We think you need these skills to ace Operation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Facilities Management, particularly in healthcare or PFI environments. Emphasise your electrical bias and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Hard FM services and your ability to manage teams effectively. Mention specific examples of how you've driven customer satisfaction and improved service delivery in previous roles.
Highlight Relevant Skills: In your application, clearly outline your knowledge of statutory compliance, H&S legislation, and financial management. Use bullet points for clarity and ensure you relate these skills to the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Manager role.
How to prepare for a job interview at Trevett Project Services
✨Showcase Your Leadership Skills
As an Operations Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams and how you’ve successfully led projects. Use specific examples to illustrate your ability to motivate and develop staff.
✨Demonstrate Technical Knowledge
With an electrical bias required for this role, ensure you can speak confidently about your technical understanding of building services. Prepare to discuss relevant projects where you've applied your knowledge in a practical setting.
✨Understand Compliance and Safety Regulations
Familiarise yourself with Health & Safety legislation and compliance standards relevant to facilities management. Be ready to explain how you have maintained compliance in past roles and the importance of these regulations in a healthcare environment.
✨Prepare for Financial Discussions
Since financial acumen is crucial for this position, be prepared to discuss your experience with budgets and cost management. Think of examples where you’ve improved financial performance or implemented service improvement plans.