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- Tasks: Be the friendly face of our office, handling calls and welcoming visitors.
- Company: Join a team dedicated to outstanding client service in a professional environment.
- Benefits: Enjoy a dynamic role with opportunities for growth and a supportive team culture.
- Why this job: Perfect for those who love interacting with people and thrive in a busy atmosphere.
- Qualifications: Previous receptionist or customer service experience is a plus; strong communication skills are essential.
- Other info: We're looking for proactive individuals who are organized and passionate about client service.
The predicted salary is between 24000 - 36000 £ per year.
We are committed to providing outstanding client service, and we’re looking for a professional and approachable receptionist to join our team. This is a varied role that combines both telephony and front-of-house duties, ensuring our office runs smoothly and creating a welcoming environment for our clients, visitors, and staff.
Responsibilities:
- Telephonist Duties:
- Answer all incoming calls promptly and professionally, ensuring they are directed to the right person.
- Check voicemail messages regularly and follow up as needed.
- Forward faxes and monitor email inboxes, directing relevant messages to the appropriate team members.
- Front-of-House Duties:
- Welcome visitors with a friendly and professional approach, ensuring they have a positive experience at all times.
- Manage the visitor registration process, including issuing visitor badges and keeping track of entry details.
- Ensure the reception area is tidy, organized, and presentable, including arranging literature and maintaining the appearance of the space.
- Oversee meeting room bookings and the coordination of refreshments for meetings, ensuring all facilities are ready and well-equipped.
- Maintain office supplies and work with the team to ensure a steady stock of beverages, snacks, and office essentials.
- Administrative Support:
- Assist with administrative tasks such as managing deliveries, distributing mail, and ensuring the office is fully stocked.
- Collaborate with the Facilities Manager to support office maintenance and deal with any facilities issues as they arise.
Skills & Experience:
- Previous experience in a receptionist or customer service role is an advantage.
- Excellent communication skills with a professional, friendly manner.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and basic office equipment.
- Ability to maintain confidentiality and ensure the security of sensitive information.
If you’re a proactive and organized individual, with a passion for providing exceptional client service, we would love to hear from you!
Receptionist employer: Trethowans
Contact Detail:
Trethowans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your excellent communication skills during the interview. Practice answering common questions in a friendly and professional manner, as this will reflect your ability to interact with clients and visitors.
✨Tip Number 2
Familiarize yourself with the office environment and the specific duties of a receptionist. Being knowledgeable about the role will help you answer questions confidently and demonstrate your enthusiasm for the position.
✨Tip Number 3
Prepare examples from your past experiences that highlight your organizational and multitasking abilities. This will show us that you can handle the varied responsibilities of the role effectively.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will allow you to align your answers with our expectations and show that you're a great fit for our team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist or customer service roles. Emphasize your communication skills, organizational abilities, and any experience with Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for client service and your proactive approach. Mention specific examples of how you've created welcoming environments or handled multiple tasks effectively.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as telephony experience, multitasking, and maintaining confidentiality. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Trethowans
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and professionally during the interview. Practice answering common questions in a friendly manner to reflect how you would interact with clients and visitors.
✨Highlight Your Organizational Abilities
This role requires strong organizational skills. Share examples from your past experiences where you successfully managed multiple tasks or maintained an organized workspace. This will show that you can handle the varied responsibilities of the position.
✨Demonstrate Your Customer Service Experience
Since the job emphasizes outstanding client service, be ready to discuss your previous customer service roles. Provide specific examples of how you handled challenging situations or went above and beyond to ensure a positive experience for clients.
✨Prepare Questions About the Role
Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and expectations for the receptionist role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
