Retail Support Manager

With a service-oriented mind-set and the customer’s best interest at heart, as a Retail Support Manager you will be responsible for supporting our retail stores across the United Kingdom, Europe and Canada, as well as overseeing a team of Retail Support Coordinators/Analysts.

You will be responsible for:

• Repair and maintenance issues for the retail stores

• Facilities management

• Performance reporting for the stores

• Flow of goods to the stores

• Stock inventory counts for the stores

• Handling all Intruder and fire alarm issues for the stores

• Organising pre-planned maintenance for the stores

• Carrying out an analysis on utilities for the stores

• Carrying out risk assessments and completing action plans

• Ensuring that all PAT and EICR tests are planned and in date for the stores

• Completing the retail support rota weekly

• Completing purchase orders and checking off invoices

• Submitting data to Valpak for the retail stores for recycled materials

• New store projects, tenders, and quote analysis., * You will engage with the Retail Support team to manage priorities relating to the stores.

• Repairs and maintenance issues are always top priority and take precedence regarding health & safety and security.

• You will be responsible for allocating jobs accordingly, depending on the priority.

• You will go through the "new store" board to double check any access and handover dates ensuring that the board is updated accordingly should there be any changes.

• Once priorities are addressed, it will be your responsibility meticulously delegate tasks and follow-up to ensure smooth operations.

• Your tasks may vary from day-to-day depending on delivery expectations from senior management.

• Do you enjoy being able to use your initiative to run projects and identify opportunities through new tasks?

• Are you self-driven with a can-do attitude?

• Do you have a passion for helping out others?

• Are you proficient in working with Microsoft Systems, more specifically Excel?

• Are you a strong communicator with the ability to influence both verbally and written?

• Do you pride yourself in having a good attention to detail?

• Do you enjoy working and managing a busy team?

• Employee discount

• Free parking

• On-site parking, Working for Trespass

• You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to

• Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors

• Relaxed dress code

• Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee!

• Full access to our fantastic Employee Assistance Programme and much more!

We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply.

Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

• Free parking

• On-site parking

Schedule:

• Monday to Friday