Retail Support Analyst

Retail Support Analyst

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Trespass

At a Glance

  • Tasks: Support retail stores with stock issues and provide high-quality assistance.
  • Company: Join Trespass, a leading outdoor clothing brand committed to quality and innovation.
  • Benefits: Enjoy 30 days holiday, corporate discounts, relaxed dress code, and free parking.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Be part of a dynamic team making the outdoors accessible for everyone.
  • Qualifications: Self-driven, detail-oriented, and proficient in Microsoft Excel.

The predicted salary is between 25000 - 32000 £ per year.

Role Profile

Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Company Introduction

Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With hundreds of retail stores worldwide, Trespass designs gear to suit everyone from casual adventurers to serious outdoor enthusiasts. The brand offers a wide range of products, including waterproof jackets, ski wear, hiking boots, and camping gear — all engineered to withstand the elements while offering comfort and style. Trespass prides itself on innovation and accessibility, making the outdoors open to all.

Role Overview

With a service-oriented mind-set and the customer’s best interest at heart, as a Retail Support Analyst you will be responsible for supporting our retail stores across the United Kingdom, EU and Canada. You will be the first point of contact for any stock related issues. You will join a team where your role will be vital to the success of the operation so being collaborative is essential.

Could you be who we are looking for?

  • Are you self-driven with a can-do attitude?
  • Do you have a passion for helping out others?
  • Are you proficient in working with Microsoft Systems, more specifically Excel?
  • Are you a strong communicator with the ability to influence both verbally and written?
  • Do you pride yourself in having a good attention to detail?
  • Do you enjoy working in a busy team?
  • Are you open to change and happy to work in a flexible environment?

What does a typical day sound like?

  • You will offer retail stores fast, consistent and high-quality support
  • You will carry out stock take investigations and formatting data via excel
  • You will be responsible for updating stock batch records.
  • You will support with stock control issues. Ie. Discrepancies, uniform allocations, thefts
  • You will record transfer discrepancies.
  • You will input uniform stock adjustments.
  • You will allocate expense codes.
  • You will record any theft issues.
  • You will carry out filing and any general administration tasks.
  • Exporting information from the till system and formatting within excel
  • Plus any other ad-hoc things within the Retail Support team.

Working for Trespass

  • You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to
  • Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors
  • Relaxed dress code
  • Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee!

We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply.

Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.

Retail Support Analyst employer: Trespass

At Trespass, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment in our Glasgow office. With generous benefits such as 30 days of holiday, corporate discounts, and a relaxed dress code, we prioritise employee well-being and work-life balance. Join us to be part of a dynamic team where your contributions directly impact our success and where opportunities for personal and professional growth are abundant.

Trespass

Contact Details:

Trespass Recruitment Team

We think you need these skills to ace Retail Support Analyst

Customer Service Orientation
Microsoft Excel Proficiency
Strong Communication Skills
Attention to Detail
Team Collaboration
Adaptability
Data Formatting