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- Tasks: Lead and optimise our ecommerce platforms for Trespass and Nevisport.
- Company: Join Trespass, a top outdoor clothing brand with global reach.
- Benefits: 30 days holiday, corporate discounts, relaxed dress code, and free parking.
- Why this job: Make a real impact in a dynamic role driving online growth and customer experience.
- Qualifications: Proven experience in senior ecommerce roles and team leadership.
- Other info: Exciting opportunities for career growth in a supportive environment.
The predicted salary is between 60000 - 80000 £ per year.
Reports to: Directors
Location: Glasgow, office based
Salary: Dependent on experience
Hours: 42.5 hours per week (8.30am to 5.30pm)
Company Introduction
Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With over 300 retail stores worldwide and an established web presence in the UK along with exciting opportunities to further expand into Poland, Canada and Germany, Trespass designs gear to suit everyone from casual adventurers to serious outdoor enthusiasts. The brand offers a wide range of products, including waterproof jackets, ski wear, hiking boots, and camping gear — all engineered to withstand the elements while offering comfort and style. Trespass prides itself on innovation and accessibility, making the outdoors open to all.
Role Overview
As the Head of Ecommerce, you will lead our online business across the Trespass and Nevisport websites, marketplaces, and international channels. You will oversee our Trading, Performance Marketing, Merchandising, Content Marketing, Optimisation (SEO, GEO), Marketplace, Development, BI, Customer Service and Photography teams as well as reporting directly to the company owners/ Directors. You will be responsible for delivering revenue growth, optimising the customer experience, and have full ownership of digital trading performance. Additionally, you will demonstrate operational excellence across our ecommerce platforms and marketplace channels. This is an exciting opportunity to contribute to the growth of a successful and well-known brand.
What does a typical day look like?
- You will be responsible for Trespass and Nevisport Ecommerce websites including Trading, Website Merchandising, Tech Platform Ownership (Adobe Commerce, Rithum).
- Lead Amazon strategy across 1P and 3P.
- Manage a team of over 35 people and co-ordinate with external service providers.
- Oversee UK and International Marketplace Strategy.
- Manage trading calendar and ecommerce metrics, as well as courier management.
- Drive UX, CRO, and website development to enhance customer experience.
- Responsibility over forecasting, budgeting, and product planning for online exclusives and Amazon 1P.
- Ensure PCI compliance, website security (including WAF), and domain estate management.
Skills
- Pricing & promotion strategy
- Revenue optimisation mindset
- Strong financial literacy (P&L understanding)
- Paid Search & Shopping Paid Social understanding
- SEO fundamentals
- Marketplace marketing Attribution awareness
- On-site merchandising strategy
- Product prioritisation
- Conversion optimisation
- Seasonality & demand planning
- Promotion execution
- Ecommerce platforms (Adobe Commerce)
- APIs
- Site architecture
- Hosting/CDN
- Security awareness (PCI, WAF, fraud prevention)
- Ability to brief and manage developers
- Amazon Vendor vs Seller models
- Buy Box mechanics
- Marketplace fee structures
- Listing optimisation
- Channel conflict management (DTC vs Amazon)
- Delivery SLAs & cost structures
- Returns management impact
- Fulfilment performance metrics
- Impact of logistics on conversion
- Experience with Magento/ PHP based architecture appreciated but not a pre-requisite
About You
- Prior experience in a senior ecommerce or digital trading role.
- Confident leading cross-functional teams and external partners.
- Experience in managing platforms, marketplaces, and international trading.
- Demonstrated experience leveraging AI-driven tools to optimise customer journeys – e.g. personalisation engines, predictive analytics, or dynamic pricing algorithms.
- Ability to interpret machine learning insights from recommendation systems, search optimisation models, and customer segmentation tools to inform merchandising and content strategies.
Working for Trespass
- You will receive 30 days holiday, inclusive of Bank Holidays. This entitlement increases to 32 days after 2 years’ service to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to.
- Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors.
- Relaxed dress code.
- Free parking as there is nothing worse than parking meters and additional costs, meaning…. buy the coffee!
We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply. Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.
Head of Ecommerce in Paisley employer: Trespass
Contact Detail:
Trespass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce in Paisley
✨Tip Number 1
Get to know Trespass inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your passion for the brand and how you can contribute to their growth.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Head of Ecommerce role. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by thinking about how you can drive revenue growth and enhance customer experience. Have specific examples ready that demonstrate your skills in trading, performance marketing, and team leadership.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Ecommerce in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Ecommerce role. Highlight your previous achievements in ecommerce, especially those related to revenue growth and team management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about ecommerce and how your background makes you the perfect fit for Trespass. Don’t forget to mention any innovative strategies you've implemented in the past.
Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to highlight your experience with metrics and analytics tools. We want to see how you've used data to drive decisions and improve customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Trespass team!
How to prepare for a job interview at Trespass
✨Know Your Ecommerce Stuff
Make sure you brush up on the latest trends in ecommerce, especially around platforms like Adobe Commerce and Amazon strategies. Be ready to discuss how you've used data to drive revenue growth and optimise customer experiences in your previous roles.
✨Showcase Your Leadership Skills
As a Head of Ecommerce, you'll be leading a large team. Prepare examples of how you've successfully managed cross-functional teams and external partners. Highlight any experience you have in driving collaboration and achieving results through others.
✨Understand the Brand
Familiarise yourself with Trespass and Nevisport's product offerings and brand values. Be prepared to discuss how you can align your ecommerce strategies with their commitment to performance, quality, and accessibility in outdoor gear.
✨Prepare for Technical Questions
Expect questions about SEO, conversion optimisation, and marketplace management. Brush up on your knowledge of site architecture, security compliance, and how logistics impact conversion rates. Being able to speak confidently about these topics will set you apart.