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- Tasks: Lead and optimise our ecommerce platforms for Trespass and Nevisport, driving revenue growth.
- Company: Join Trespass, a leading outdoor brand committed to quality and innovation.
- Benefits: Enjoy 30 days holiday, corporate discounts, and a relaxed dress code.
- Why this job: Make a real impact in the outdoor industry while leading a dynamic team.
- Qualifications: Proven experience in senior ecommerce roles and strong leadership skills.
- Other info: Exciting opportunities for career growth and a chance to shape the future of ecommerce.
The predicted salary is between 60000 - 80000 £ per year.
Reports to: Directors
Location: Glasgow, office based
Salary: Dependent on experience
Hours: 42.5 hours per week (8.30am to 5.30pm)
Company Introduction: Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With over 300 retail stores worldwide and an established web presence in the UK along with exciting opportunities to further expand into Poland, Canada and Germany, Trespass designs gear to suit everyone from casual adventurers to serious outdoor enthusiasts. The brand offers a wide range of products, including waterproof jackets, ski wear, hiking boots, and camping gear — all engineered to withstand the elements while offering comfort and style. Trespass prides itself on innovation and accessibility, making the outdoors open to all.
Role Overview: As the Head of Ecommerce, you will lead our online business across the Trespass and Nevisport websites, marketplaces, and international channels. You will oversee our Trading, Performance Marketing, Merchandising, Content Marketing, Optimisation (SEO, GEO), Marketplace, Development, BI, Customer Service and Photography teams as well as reporting directly to the company owners/Directors. You will be responsible for delivering revenue growth, optimising the customer experience, and have full ownership of digital trading performance. Additionally, you will demonstrate operational excellence across our ecommerce platforms and marketplace channels. This is an exciting opportunity to contribute to the growth of a successful and well-known brand.
What does a typical day look like?
- You will be responsible for Trespass and Nevisport Ecommerce websites including Trading, Website Merchandising, Tech Platform Ownership (Adobe Commerce, Rithum).
- Lead Amazon strategy across 1P and 3P.
- Manage a team of over 35 people and co-ordinate with external service providers.
- Oversee UK and International Marketplace Strategy.
- Manage trading calendar and ecommerce metrics, as well as courier management.
- Drive UX, CRO, and website development to enhance customer experience.
- Responsibility over forecasting, budgeting, and product planning for online exclusives and Amazon 1P.
- Ensure PCI compliance, website security (including WAF), and domain estate management.
Skills:
- Pricing & promotion strategy
- Revenue optimisation mindset
- Strong financial literacy (P&L understanding)
- Paid Search & Shopping
- Paid Social understanding
- SEO fundamentals
- Marketplace marketing
- Attribution awareness
- On-site merchandising strategy
- Product prioritisation
- Conversion optimisation
- Seasonality & demand planning
- Promotion execution
- Ecommerce platforms (Adobe Commerce)
- APIs
- Site architecture
- Hosting/CDN
- Security awareness (PCI, WAF, fraud prevention)
- Ability to brief and manage developers
- Amazon Vendor vs Seller models
- Buy Box mechanics
- Marketplace fee structures
- Listing optimisation
- Channel conflict management (DTC vs Amazon)
- Delivery SLAs & cost structures
- Returns management impact
- Fulfilment performance metrics
- Impact of logistics on conversion
- Experience with Magento/PHP based architecture appreciated but not a pre-requisite
About You:
- Prior experience in a senior ecommerce or digital trading role.
- Confident leading cross-functional teams and external partners.
- Experience in managing platforms, marketplaces, and international trading.
- Demonstrated experience leveraging AI-driven tools to optimise customer journeys – e.g. personalisation engines, predictive analytics, or dynamic pricing algorithms.
- Ability to interpret machine learning insights from recommendation systems, search optimisation models, and customer segmentation tools to inform merchandising and content strategies.
Working for Trespass: You will receive 30 days holiday, inclusive of Bank Holidays. This entitlement increases to 32 days after 2 years’ service to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to. Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors. Relaxed dress code. Free parking as there is nothing worse than parking meters and additional costs, meaning…. buy the coffee! We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply. Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.
Head of Ecommerce in Milton employer: Trespass
Contact Detail:
Trespass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce in Milton
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at Trespass or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in ecommerce. Highlight how you've driven revenue growth or improved customer experiences – this will make you memorable!
✨Tip Number 3
Get familiar with Trespass! Dive into their website and social media. Understand their brand voice and product offerings so you can tailor your conversations and show you're genuinely interested in their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and really want to be part of the Trespass team. Don’t miss out on this opportunity!
We think you need these skills to ace Head of Ecommerce in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Ecommerce role. Highlight your experience in ecommerce, digital trading, and managing cross-functional teams. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about ecommerce and how your previous experiences make you the perfect fit for Trespass. Keep it engaging and relevant to the role.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve driven revenue growth or improved customer experiences in your past roles. We love numbers!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trespass
✨Know Your Ecommerce Stuff
Make sure you brush up on the latest trends in ecommerce, especially around platforms like Adobe Commerce and Amazon strategies. Be ready to discuss how you've used data-driven insights to optimise customer journeys in your previous roles.
✨Showcase Your Leadership Skills
As the Head of Ecommerce, you'll be managing a large team. Prepare examples of how you've successfully led cross-functional teams and collaborated with external partners. Highlight any specific achievements that demonstrate your ability to drive results.
✨Understand the Brand
Familiarise yourself with Trespass and Nevisport's product offerings and brand values. Be prepared to discuss how you can enhance their online presence and customer experience while aligning with their commitment to performance and quality.
✨Prepare for Financial Discussions
Since financial literacy is key for this role, be ready to talk about your experience with P&L management, budgeting, and revenue optimisation strategies. Bring examples of how you've successfully managed trading calendars and ecommerce metrics in the past.