French Speaking Sales Coordinator in Glasgow, Scotland

Reports to: Sales Coordinator Team Leader

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Company Introduction

Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With hundreds of retail stores worldwide, Trespass designs gear to suit everyone from casual adventurers to serious outdoor enthusiasts. The brand offers a wide range of products, including waterproof jackets, ski wear, hiking boots, and camping gear — all engineered to withstand the elements while offering comfort and style. Trespass prides itself on innovation and accessibility, making the outdoors open to all.

Role Overview

We are looking for an experienced and well-organized French Speaking Sales Coordinator to provide the necessary support to the field sales agents, who are based both here in Scotland and in France. The successful candidate will become the point of contact for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities, to maximize their performance, and the solid and long-lasting development of the company.

Could you be who we are looking for?

• Are you customer focused with fluent French and English language skills, both verbal and written?
• Are you self-driven with a ‘can do’ attitude?
• Do you have the ability to work in a flexible environment and under pressure?
• Are you a self-starter who is able to use initiative to run projects and tasks on their own without direct supervision?
• Are you proficient with Technology with a high level of IT literacy?
• Are you positive, organised, proactive with excellent problem-solving skills?
• Are you motivated with a willingness to further develop knowledge and experience?

What does a typical day sound like?

• You will be responsible for setting up and maintaining customer records.
• You will support senior management by completing orders and keeping customers informed of delays and delivery dates.
• You will dispatch orders, including preparation of any necessary export paperwork.
• You will be responsible for handling all customer and agent queries.
• You will monitor and organize inventory while effectively tracking new services and products for sale.
• You will contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.
• You will maintain organised sales records and report month-end goal setting to the senior management team.

Working for Trespass

• You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to.
• Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors.
• Relaxed dress code.
• Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee!
• Full access to our fantastic Employee Assistance Programme and much more!

Are you up for the challenge? We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply. Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.