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- Tasks: Calibrate, service, and repair environmental monitoring systems at client sites.
- Company: Join Facility Monitoring Systems Ltd, a leader in critical monitoring solutions.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic role with mentorship opportunities and a supportive team environment.
- Why this job: Make a real difference in healthcare and industry with your technical skills.
- Qualifications: Technical background and problem-solving skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
The company: Facility Monitoring Systems Ltd supplies, installs and supports specialist critical monitoring and alarm systems, associated instruments and equipment in the pharmaceutical, healthcare, automotive and industrial sectors.
Job Purpose: To carry out the calibration, service and repair activities on environmental monitoring systems and equipment at FMSL customer sites and provide technical support for customers and internal staff.
Key Responsibilities and Accountabilities:
- To be responsible for the delivery of all technical aspects associated with current and ongoing service contracts.
- To carry out work at client sites, to service, test and calibrate environmental monitoring systems and components to prove accuracy of performance and continued effectiveness.
- To complete all necessary documentation and reports on completion of testing, remedial and call out works and ensure that the client is in receipt of the required calibration certificates upon completion of the visit.
- To carry out remedial repairs on environmental monitoring systems and components to rectify failures and non-conformances.
- To diagnose and troubleshoot technical problems on environmental monitoring systems and components to take action to rectify failures and non-conformances.
- Communicate and liaise verbally and in writing with customers/suppliers/visitors/enquirers and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
- Be a mentor to Technician Service Care.
- Work with Engineer Integration and Install on the research and development of product and system hardware to ensure suitability for calibration and repair.
Requirements
An engineer service care usually performs many of the following tasks:
- Meet with the customer, providing support and guidance as required.
- Calibration of particle counters and environmental sensors.
- Interrogation of the monitoring system software.
- Generate calibration certificates and service reports.
- Use Simpro, cloud-based operations management software for service management.
- Be involved in the updating of monitoring system records.
- Be involved with the scheduling of service work.
- Installation of repaired or replacement hardware.
- Perform health and safety assessment.
Service Engineer in Worcester employer: Trescal
Contact Detail:
Trescal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience with calibration and troubleshooting. Share specific examples of how you've tackled technical problems in the past – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of environmental monitoring systems. Be ready to discuss how you would approach service contracts and customer support. Confidence is key, so practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Engineer in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight relevant experience in calibration, service, and repair activities, especially in the pharmaceutical or healthcare sectors. We want to see how your skills match what we're looking for!
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills! Mention any experience with environmental monitoring systems, troubleshooting, and using software like Simpro. This will help us see your fit for the role right away.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point about why you’re the perfect fit for the job and how you can contribute to our team.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Trescal
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of environmental monitoring systems. Be ready to discuss calibration processes, troubleshooting techniques, and any relevant software like Simpro. Showing that you understand the nitty-gritty will impress your interviewers.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully diagnosed and repaired technical issues or provided excellent customer support. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your problem-solving skills effectively.
✨Practice Clear Communication
Since the role involves liaising with customers and colleagues, practice explaining complex technical concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts clearly and confidently.
✨Show Your Mentorship Skills
As a Service Engineer, you'll be expected to mentor others. Think about how you've supported or guided colleagues in the past. Be prepared to share these experiences and explain your approach to mentoring, as this will highlight your leadership potential.