At a Glance
- Tasks: Build and maintain strong relationships with customers while managing their accounts.
- Company: Join a dynamic team at a leading service provider in Stevenage.
- Benefits: Enjoy a competitive salary, 25 days holiday, and continuous training opportunities.
- Other info: Exciting career growth potential in a supportive work environment.
- Why this job: Make a real impact by ensuring clients receive top-notch service and support.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 45000 - 60000 £ per year.
As an Account Manager, you will play a key role in building and maintaining strong, long-term relationships with our customers. You will be responsible for delivering an outstanding customer experience, managing customer accounts from enquiry through to completion, and ensuring clients receive maximum value from our services.
About the Role
- Build and maintain positive, long-term relationships with allocated customer accounts.
- Manage customer enquiries via telephone and email.
- Provide customers with regular order updates.
- Promote Trescal services and identify opportunities to grow accounts.
- Support customers using the customer online portal.
- Coordinate workflows to meet customer deadlines.
- Review customer documentation in line with quality procedures.
- Prepare and issue quotations accurately.
- Collaborate with Laboratory, Logistics, Sales and other departments.
- Support office administration and reception as required.
- Undertake other duties appropriate to the role.
Benefits
- Competitive salary
- Continuous development and training plan
- 25 days holiday and the option to buy additional days
Account Manager employer: Trescal LTD
At Trescal, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation at our Stevenage site. With a strong focus on employee growth through continuous development and training, we ensure that our Account Managers not only excel in their roles but also enjoy a fulfilling career path. Our commitment to providing a competitive salary, generous holiday allowance, and a supportive environment makes us an attractive choice for those seeking meaningful and rewarding employment.
