At a Glance
- Tasks: Build strong relationships by delivering exceptional customer service and resolving inquiries.
- Company: Join a dynamic team focused on customer satisfaction and support.
- Benefits: Enjoy 25 days holiday, competitive salary, and access to exclusive discounts.
- Other info: Great opportunities for personal growth and well-being initiatives.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
As an on-site Customer Service Representative, you will be responsible for building long-lasting relationships with our customer by delivering exceptional customer service and maximising customer satisfaction.
You will be responsible for managing all customer inquiries and helping to resolve issues.
In addition, you will manage the booking in and out process of customer assets and co-ordinate onsite calibrations ensuring the company meets all contracted service levels and KPI’s.
About the Role The great benefits you will get as a
- Customer
- Service
Representative
- Continuous development and training plan
- Competitive salary – more details available upon request
- 25 days holiday + bank holidays – with the option to buy/sell up to 5 days a year.
- Access to the Trescal Perks Hub- a bespoke discounts portal app with over 900+ major retail outlets and restaurants
- Continuous employee/financial well-being programme
- Medical Health Cash Plan
- Gym membership discounts
- Cycle-to-work scheme
- Pension and Life Assurance Scheme Requirements What you’ll bring to the team:
- Previous experience in a customer service or administration role
- Excellent communication skills both written and oral are essential
- Excellent IT skills and knowledge of Office Suite
- Proven ability to iden...
We think you need these skills to ace Customer Service Representative in Essex
Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Sales Skills
Self-Motivation
Team Collaboration
