Customer Service Representative

Customer Service Representative

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Trescal Limited

At a Glance

  • Tasks: Deliver exceptional customer service and build lasting relationships with clients.
  • Company: Join a global leader in customer service excellence.
  • Benefits: Competitive salary, flexible working, 25 days holiday, and wellness perks.
  • Other info: Enjoy continuous development and a supportive work environment.
  • Why this job: Make a real difference by ensuring customer satisfaction and support.
  • Qualifications: Experience in customer service or administration with strong communication skills.

The predicted salary is between 25000 - 32000 Β£ per year.

Are you passionate about ensuring clients receive the highest level of service, building long-lasting relationships?

Do you want to work for a global leader in their field?

If so, this could be the perfect role for you!

About the Role As an on-site Customer Service Representative, you will be responsible for building long-lasting relationships with our customer by delivering exceptional customer service and maximising customer satisfaction.

You will be responsible for raising quotations and managing the booking in and out process of calibration items.

Additionally, you will be the point of contact for the administration of the asset management system and sourcing of new assets (calibration items) as required.

Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal Perks Hub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Cycle to work scheme Gym membership discounts Requirements Previous experience within a customer service or administration role Excellent communication skills both written and oral are essential Excellent IT skills and knowledge of Office Suite

Customer Service Representative employer: Trescal Limited

Join a dynamic team at Trescal, where we prioritise exceptional customer service and foster a supportive work culture. With competitive salaries, continuous development opportunities, and a comprehensive benefits package including flexible working options and wellness programmes, we empower our employees to thrive both personally and professionally. Located in a vibrant area, this role offers the chance to make a meaningful impact while enjoying a balanced work-life experience.

Trescal Limited

Contact Details:

Trescal Limited Recruitment Team

We think you need these skills to ace Customer Service Representative

Customer Service
Relationship Building
Maximising Customer Satisfaction
Quotation Management
Booking Management
Asset Management System Administration
Sourcing of Assets