At a Glance
- Tasks: Build and maintain strong relationships with customers while managing their accounts.
- Company: Join a dynamic team at a leading service provider in Stevenage.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Other info: Collaborative environment with diverse responsibilities and career advancement potential.
- Why this job: Make a real difference by ensuring clients receive top-notch service.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 45000 - 60000 £ per year.
As an Account Manager, you will play a key role in building and maintaining strong, long-term relationships with our customers.
You will be responsible for delivering an outstanding customer experience, managing customer accounts from enquiry through to completion, and ensuring clients receive maximum value from our services.
We have an exciting opportunity for an Account Manager to be based at our Stevenage site!
If you are passionate about ensuring your clients receive the highest level of service and building long-lasting relationships this could be the role for you!
About the Role Key Responsibilities
- Build and maintain positive, long-term relationships with allocated customer accounts.
- Manage customer enquiries via telephone and email.
- Provide customers with regular order updates.
- Promote Trescal services and identify opportunities to grow accounts.
- Support customers using the customer online portal.
- Coordinate workflows to meet customer deadlines.
- Review customer documentation in line with quality procedures.
- Prepare and issue quotations accurately.
- Collaborate with Laboratory, Logistics, Sales and other departments.
- Support office administration and reception as required.
- Undertake other duties appropriate to the role.
Benefits Competitive salary
Account Manager employer: Trescal Limited
At Trescal, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our Stevenage site provides a supportive environment where Account Managers can thrive, with ample opportunities for professional growth and development, alongside competitive salaries and a commitment to delivering exceptional customer service. Join us to be part of a team that values your contributions and encourages long-lasting relationships with both clients and colleagues.
