At a Glance
- Tasks: Serve customers, process tickets, and keep the kiosk and shop tidy.
- Company: Join a fun team at the historic Trentham Estate with free-roaming monkeys!
- Benefits: Enjoy free park entry, discounts, and all uniform provided.
- Other info: Seasonal role until November 2026 with flexible hours during holidays and weekends.
- Why this job: Work in a vibrant environment and make lasting memories with visitors.
- Qualifications: Experience is a plus, but a friendly attitude is what we really want!
The predicted salary is between 10 - 12 € per hour.
How would you like to work on the historic Trentham Estate in the only place in the UK you can walk amongst free‑roaming Barbary macaque monkeys? We are looking for confident, friendly, customer‑focused cafe assistants to join our exceptional team.
The Ticket Entrance Kiosk and 'Jungle Shop' are thriving hubs of activity at our very busy attraction, and our staff create a fun, enthusiastic, friendly but hard‑working environment.
Responsibilities- Daily duties include serving customers, processing tickets and payments, restocking, operating tills and general cleaning of the kiosk and shop.
Working on a rota basis, you will work roughly 30 hours per week during school holidays and 8‑14 hours during weekends in term‑times.
QualificationsExperience is preferred but not essential.
AvailabilityYou will need to be available to work weekends, school holidays and bank holidays.
Benefits- All training given on site
- Work on a beautiful Estate in a fun leisure environment
- Free entry to the park whilst part of the team
- 2 free tickets each month to share with family and friends
- Big staff discount on all cafe food and drink
- Shop discount
- All uniform provided
All positions are seasonal up to the start of November 2026.
Kiosk & Shop Assistant (Part Time) in Stoke-on-Trent employer: Trentham Monkey Forest
Join our vibrant team at the historic Trentham Estate, where you can work in a unique environment surrounded by free-roaming Barbary macaque monkeys. We pride ourselves on fostering a fun and friendly work culture, offering comprehensive training, generous staff discounts, and the opportunity to enjoy the beautiful estate while engaging with visitors. With flexible part-time hours and the chance to grow within a dynamic attraction, this role is perfect for those seeking meaningful employment in a lively setting.
StudySmarter Expert Advice🤫
We think this is how you could land Kiosk & Shop Assistant (Part Time) in Stoke-on-Trent
✨Tip Number 1
Get to know the place! Before your interview, take a stroll around the Trentham Estate. Familiarising yourself with the environment and the Barbary macaques will show your genuine interest in the role and help you connect with the team.
✨Tip Number 2
Show off your personality! When you’re chatting with the hiring team, let your friendly and confident side shine through. They’re looking for someone who fits into their fun and enthusiastic vibe, so don’t be shy!
✨Tip Number 3
Be flexible with your availability. Since this role requires working weekends and school holidays, make sure to highlight your willingness to adapt your schedule. It shows you’re committed and ready to jump in when needed!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of all the awesome candidates like you who are eager to join our team at the kiosk and shop.
We think you need these skills to ace Kiosk & Shop Assistant (Part Time) in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and confident side. Remember, we’re all about creating a fun and enthusiastic environment!
Tailor Your Application:Make sure to tailor your application to the Kiosk & Shop Assistant role. Highlight any customer service experience you have, even if it’s not directly related. We love seeing how your skills can fit into our busy attraction!
Be Clear About Your Availability:Since this role requires weekend and holiday work, be upfront about your availability in your application. We appreciate honesty and it helps us understand how you can fit into our team schedule.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Trentham Monkey Forest
✨Show Your Customer Service Skills
Since the role is all about interacting with customers, make sure to highlight any previous experience you have in customer service. Share specific examples of how you've handled difficult situations or gone the extra mile for a customer.
✨Be Enthusiastic and Friendly
The team is looking for confident and friendly individuals. During the interview, let your personality shine through! Smile, maintain eye contact, and show genuine excitement about the opportunity to work in such a unique environment.
✨Know the Venue
Do a bit of homework on the Trentham Estate and its attractions, especially the Barbary macaque monkeys. Being knowledgeable about the place will not only impress the interviewers but also show your enthusiasm for the role and the environment you'll be working in.
✨Flexibility is Key
Since the job requires availability during weekends and school holidays, be prepared to discuss your schedule openly. Highlight your flexibility and willingness to adapt to the rota, as this is crucial for the role.