At a Glance
- Tasks: Join our team to create a welcoming coffee shop experience and serve delicious food and drinks.
- Company: Trent Vineyard, a community-focused organisation with a strong Christian ethos.
- Benefits: Enjoy 28 days annual leave, staff discounts, and a supportive work environment.
- Other info: Flexible hours, team events, and opportunities for personal growth.
- Why this job: Be part of a vibrant team and make a positive impact in your community.
- Qualifications: Experience in a coffee shop, great customer service skills, and a positive attitude.
The predicted salary is between 26230 - 26230 £ per year.
CLOSING DATE FOR APPLICATIONS: 09:00 AM, Tuesday, 4 August 2026
INTERVIEWS: TBC, but expected to be Tuesday, 11 August 2026
Hours: 15-19 hours per week (0.45 FTE)
Contract: Permanent contract
Salary: £26,230 per annum, pro-rata based on part time hours of 37.5 per week.
*This role is offered on a job share basis between 15-19 hours on a fortnightly pattern
**Average monthly salary based on pattern of between 15-19 hours per week is £991.91 before deductions.
Summary / Overview of role: The Coffee Shop Assistant will work as part of the Whitebird Coffee Shop Team within the Trading department at Trent Vineyard. The role involves assisting the Coffee Shop Team to ensure that the vision to serve the church, customers and community remains central to the operation, whilst also ensuring that the business runs efficiently and within budget.
Role specifics:
- Help create a welcoming and customer focused environment on a day-to-day basis, providing the highest standard of customer service to coffee shop customers and visitors.
- Prepare and serve food and drinks to a high standard, adhering to the highest standard of food hygiene throughout.
- Complete daily and weekly cleaning tasks.
- Respond to customer feedback appropriately, raising issues with your line manager as required.
- Where required, lead the coffee shop team to ensure tasks are completed.
- Handle cash and be competent in the use of the coffee shop till system, including end of day cashing up.
- Take part in training as requested by your line manager.
- Be an active member of the trading team, taking part in team building activities, and contributing ideas and suggestions.
- Be an ambassador for Trent Vineyard and Trent Vineyard Trading.
- Maintain healthy relationships with other team leaders, staff and church members.
- Adhere to and ensure sessional staff are aware of Trent Vineyard’s policies and procedures.
- Take on new areas of responsibility and relinquish others as the staff team develops and responsibilities change as agreed with your Line Manager.
Desired working hours:
- Week A: Thursday: 6.50 hours, Friday: 6.50 hours, Sunday: 6 hours
- Week B: Thursday: 6.50 hours, Friday: 6.50 hours, Sunday: 2 hours
Meetings/Groups:
- Attend and take part in team briefings, as required.
- Attend any specific team meetings and training.
Reporting to: Senior Supervisor (Whitebird Coffee Shop)
Person Specification:
Essential:- Mindful that in all circumstances the Trading Team reflects the Christian ethos of Trent Vineyard, the candidate will be sympathetic to the Vision & Values of Trent Vineyard.
- Able to use initiative.
- Hard working, discrete & trustworthy.
- Attention to detail, good organisational skills.
- Previous experience working in a coffee shop environment.
- Flexible, co-operative, motivated/enthusiastic and supportive team player.
- Approachable, good communicator.
- Able to work independently.
- Able to delegate and work through others.
- Teachable; willing to learn, happy to be taught.
- Polite and courteous.
- Good time keeping.
- Well presented.
- Good customer service skills.
- Be of a good standard of physical fitness.
- Knowledge of food hygiene and COSHH regulations.
- Knowledge of food hygiene certificate (training provided).
Other Relevant Factors:
- Right to work in the UK.
- Wear uniform provided (t-shirt).
Working Benefits:
- 28 days annual leave pro rata including statutory bank holidays.
- Additional days’ leave over Christmas (as applicable).
- Annual staff day and team events.
- Enhanced sick pay, pension contributions and family leave pay.
- Group Life cover.
- Cycle to work scheme.
- Coffee Shop discount.
- Free annual Specsavers eye tests.
- Access to Employee Assist Program.
- Long Service Award (when you reach the qualifying period).
Assistant (Whitebird) in Nottingham employer: Trent Vineyard
Trent Vineyard Conferencing is an exceptional employer that prioritises a supportive and collaborative work culture, fostering personal and professional growth for its employees. With a commitment to high standards in event management, staff enjoy generous benefits including enhanced sick pay, annual leave, and opportunities for team bonding through events, all while working in a vibrant community that aligns with their values.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant (Whitebird) in Nottingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Trent Vineyard and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Assistant (Whitebird) in Nottingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Trent Vineyard that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Trent Vineyard.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Trent Vineyard get a sense of who you are beyond your experience!
How to prepare for a job interview at Trent Vineyard
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Trent Vineyard and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
