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For Companies At a Glance
- Tasks: Greet customers and provide exceptional service in our showroom.
- Company: Join Trent Valley Windows, a leading installer in the home improvement industry.
- Benefits: Enjoy competitive salary, 25 days holiday, health cash plan, and personal development opportunities.
- Other info: Full training provided; perfect for those looking to kickstart their career.
- Why this job: Be part of a dynamic team focused on customer satisfaction and career growth.
- Qualifications: No experience needed; just bring your communication skills and motivation to learn.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Sales Support Administrator role at Trent Valley Windows
Location: Nottingham
Employment type: Full time
Salary & Benefits: Competitive Salary + Benefits, 25 days Holiday + Bank Hols, Health cash plan, Pension Scheme, Personal development, Free parking
About the Client
Part of the £60m+ turnover Conservatory Outlet Group, we are the leading installer of conservatories, orangeries, double glazing windows, living spaces and doors with our brands based in Yorkshire, Nottingham and Derbyshire. At Trent Valley Windows, our focus is to deliver an exceptional service to our customers. This is a great opportunity to work in a high profile, fast moving and forward-thinking group. Our employees are the heart of the business and we invest in good people, offering career development and training opportunities.
About the Role
As a Sales Support Administrator, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
- Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
- Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
- Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
- Stay organised: Handle administrative tasks and keep our showroom running smoothly.
What we are looking for
- You may have knowledge of the home improvement and building industry, but it’s not essential as we provide full training.
- Showcase good planning and organisational skills, allowing you to manage tasks efficiently.
- You\’re a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.
- A proactive, motivated individual, you\’re ready to embrace challenges and are keen to develop further.
- Good IT and Microsoft Office knowledge.
How to Apply
- Apply directly with your updated CV.
Please note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency; all applications will come directly to Conservatory Outlet Group.
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Sales Support Administrator employer: Trent Valley Windows
Contact Detail:
Trent Valley Windows Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the home improvement industry, especially conservatories and double glazing. Understanding the products and services offered by Trent Valley Windows will help you engage more effectively with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions smoothly and show that you're ready to provide exceptional service right from the start.
✨Tip Number 3
Network with current or former employees of Trent Valley Windows on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock schedule for managing showroom tasks. This will showcase your ability to stay organised and efficient, which is crucial for the Sales Support Administrator role.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Support Administrator role. Emphasise your customer service experience, organisational skills, and any knowledge of the home improvement industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Trent Valley Windows and how you can contribute to their mission of delivering exceptional customer service.
Highlight Soft Skills: In your application, focus on your communication and problem-solving skills. Provide examples of how you've successfully built relationships with customers or handled challenging situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Trent Valley Windows
✨Research the Company
Before your interview, take some time to learn about Trent Valley Windows and the Conservatory Outlet Group. Understand their products, services, and values. This knowledge will help you tailor your responses and show genuine interest in the role.
✨Prepare for Customer Scenarios
As a Sales Support Administrator, you'll be interacting with customers regularly. Think of examples from your past experiences where you've provided excellent customer service or resolved issues. Be ready to discuss these scenarios during the interview.
✨Showcase Your Organisational Skills
The role requires good planning and organisational skills. Prepare to discuss how you manage your time and tasks effectively. You might want to share specific tools or methods you use to stay organised in a busy environment.
✨Ask Insightful Questions
At the end of the interview, be sure to ask questions that demonstrate your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the Sales Support Administrator position.