At a Glance
- Tasks: Engage with clients, manage bookings, and support events at a vibrant equestrian centre.
- Company: Join a renowned riding school in North London with over 40 years of excellence.
- Benefits: Enjoy free lunch, weekly riding opportunities, and a friendly work environment.
- Other info: Part-time role available on weekends, ideal for students balancing studies.
- Why this job: Perfect for horse lovers looking to gain experience in a dynamic, fun setting.
- Qualifications: Strong communication skills and adaptability; riding school experience is a plus.
The predicted salary is between 12 - 15 € per hour.
About Us
The Equestrian Centre at Trent Park is a vibrant, professional riding school for London and the Home Counties as well as a British Horse Society Equestrian Centre of Excellence. From group and individual riding lessons and equestrian courses to livery facilities, we have something to suit everyone, whatever their age and riding ability. Established for over 40 years, we are a British Horse Society approved training centre up to BHS intermediate level with examination status to BHS II. Based in North London, we are easily accessible via the Piccadilly Line.
Responsibilities
- Client Communication: Responding to enquiries via phone, email, and face-to-face interactions, providing excellent customer service.
- Booking Management: Scheduling lessons for clients using our online booking system, ensuring accurate and timely bookings.
- Administrative Support: Maintaining and updating client records, managing invoices, and processing payments.
- Coordination: Assisting with the organisation of events and activities, liaising with instructors and staff to ensure smooth operations.
- Inventory Management: Monitoring and ordering office supplies, and assisting with stock management related to the riding school.
- Report Preparation: Compiling and generating reports for management, including client feedback, financials, and operational insights.
- General Office Duties: Filing, data entry, and ensuring the office area is tidy and functional.
Requirements
- Interpersonal Skills: Excellent communication skills, with the ability to interact professionally with clients and team members.
- Adaptability: Ability to thrive under pressure in a busy environment, managing multiple tasks efficiently.
- Experience: Previous experience working in a riding school or similar environment is desirable. Familiarity with ECPro is a strong advantage.
- Tech-Savvy: Proficient in using office software, with the ability to quickly learn and adapt to new systems.
Benefits
- Riding Benefits: Opportunity to ride once a week on your days off.
- Free Lunch: Complimentary staff lunch provided daily.
Part-time role: 3 days (Fridays - Sundays).
Part-Time Administrator/Receptionist employer: Trent Park Equestrian Centre London
The Equestrian Centre at Trent Park is an exceptional employer, offering a vibrant work environment where passion for equestrianism meets professional development. With a strong focus on employee growth, staff enjoy unique benefits such as the opportunity to ride weekly and complimentary lunches, all while being part of a supportive team dedicated to delivering outstanding customer service. Located in North London, easily accessible via the Piccadilly Line, this role provides a rewarding experience in a well-established centre that values its employees and their contributions.
Contact Detail:
Trent Park Equestrian Centre London Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Administrator/Receptionist
✨Tip Number 1
Get to know the Equestrian Centre before your interview! Check out their website and social media to understand their vibe and values. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with clients and staff, it’s crucial to demonstrate your excellent interpersonal skills. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your tech-savviness! Familiarise yourself with office software and any specific tools like ECPro. If you can, mention any relevant experience during your chat to highlight your adaptability.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your enthusiasm and helps you gauge if the role is right for you. Plus, it’s a great way to demonstrate your interest in the riding school and its operations.
We think you need these skills to ace Part-Time Administrator/Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to customise your application for the Part-Time Administrator/Receptionist role. Highlight relevant experience and skills that match the job description, especially your customer service and organisational abilities.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trent Park Equestrian Centre London
✨Know the Centre Inside Out
Before your interview, take some time to research The Equestrian Centre at Trent Park. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Show Off Your Communication Skills
As a Part-Time Administrator/Receptionist, excellent communication is key. During the interview, practice clear and confident responses. You might even want to prepare a few examples of how you've successfully handled client interactions in the past, whether over the phone or face-to-face.
✨Demonstrate Your Organisational Skills
The role involves managing bookings and maintaining records, so be ready to discuss your organisational strategies. Share specific instances where you've efficiently managed multiple tasks or improved a process, as this will highlight your ability to thrive in a busy environment.
✨Be Tech-Savvy and Ready to Learn
Familiarity with ECPro is a plus, but if you haven't used it before, don't sweat it! Highlight your proficiency with other office software and your ability to quickly learn new systems. Mention any relevant experiences where you adapted to new technology, as this will reassure them of your tech-savviness.
