At a Glance
- Tasks: Engage with clients, manage bookings, and support events at a vibrant equestrian centre.
- Company: Join a renowned riding school in North London with over 40 years of excellence.
- Benefits: Enjoy free lunch, weekly riding opportunities, and a friendly work environment.
- Other info: Part-time role available on weekends with great career development potential.
- Why this job: Perfect for horse lovers looking to gain experience in a dynamic, professional setting.
- Qualifications: Strong communication skills and adaptability in a busy environment are essential.
The predicted salary is between 12 - 15 £ per hour.
About Us
The Equestrian Centre at Trent Park is a vibrant, professional riding school for London and the Home Counties as well as a British Horse Society Equestrian Centre of Excellence. From group and individual riding lessons and equestrian courses to livery facilities, we have something to suit everyone, whatever their age and riding ability. Established for over 40 years, we are a British Horse Society approved training centre up to BHS intermediate level with examination status to BHS II. Based in North London, we are easily accessible via the Piccadilly Line.
Responsibilities
- Client Communication: Responding to enquiries via phone, email, and face-to-face interactions, providing excellent customer service.
- Booking Management: Scheduling lessons for clients using our online booking system, ensuring accurate and timely bookings.
- Administrative Support: Maintaining and updating client records, managing invoices, and processing payments.
- Coordination: Assisting with the organisation of events and activities, liaising with instructors and staff to ensure smooth operations.
- Inventory Management: Monitoring and ordering office supplies, and assisting with stock management related to the riding school.
- Report Preparation: Compiling and generating reports for management, including client feedback, financials, and operational insights.
- General Office Duties: Filing, data entry, and ensuring the office area is tidy and functional.
Requirements
- Interpersonal Skills: Excellent communication skills, with the ability to interact professionally with clients and team members.
- Adaptability: Ability to thrive under pressure in a busy environment, managing multiple tasks efficiently.
- Experience: Previous experience working in a riding school or similar environment is desirable. Familiarity with ECPro is a strong advantage.
- Tech-Savvy: Proficient in using office software, with the ability to quickly learn and adapt to new systems.
- Riding Benefits: Opportunity to ride once a week on your days off.
- Free Lunch: Complimentary staff lunch provided daily.
Part-time role: 3 days (Fridays - Sundays).
Part-Time Administrator/Receptionist in London employer: Trent Park Equestrian Centre London
The Equestrian Centre at Trent Park is an exceptional employer, offering a vibrant work environment where passion for equestrianism meets professional development. With opportunities for employee growth, including the chance to ride weekly and enjoy complimentary lunches, our supportive culture fosters teamwork and excellence. Located in North London, easily accessible via the Piccadilly Line, we pride ourselves on providing a rewarding experience for all staff members.
Contact Details:
Trent Park Equestrian Centre London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Administrator/Receptionist in London
✨Tip Number 1
Get to know the Equestrian Centre! Research their values, services, and community involvement. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since client interaction is key, role-play with a friend or family member to get comfortable responding to enquiries and providing excellent customer service.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with common office software and booking systems like ECPro. If you can demonstrate your ability to learn quickly, it’ll give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team at the Equestrian Centre.
We think you need these skills to ace Part-Time Administrator/Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to customise your application for the Part-Time Administrator/Receptionist role. Highlight relevant experience and skills that match the job description, especially your customer service and organisational abilities.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trent Park Equestrian Centre London
✨Know the Centre Inside Out
Before your interview, take some time to research The Equestrian Centre at Trent Park. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Show Off Your Communication Skills
As a Part-Time Administrator/Receptionist, excellent communication is key. During the interview, practice clear and confident responses. You might even want to prepare a few examples of how you've successfully handled client interactions in the past.
✨Demonstrate Your Tech Savviness
Since familiarity with office software is important, be ready to discuss your experience with similar systems. If you’ve used booking management tools or databases before, mention them! If you know ECPro, that’s a bonus, so don’t forget to highlight it.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle multiple tasks under pressure. Think of specific situations where you managed competing priorities or resolved conflicts. This will showcase your adaptability and problem-solving skills, which are crucial for this role.
