At a Glance
- Tasks: Manage client communications, schedule lessons, and maintain records using our online booking system.
- Company: The Equestrian Centre at Trent Park is a British Horse Society approved training centre with over 40 years of experience.
- Benefits: Enjoy a complimentary staff lunch daily and the opportunity to ride once a week on your days off.
- Other info: This is a part-time role, requiring work three days a week from Friday to Sunday.
- Why this job: Join a vibrant riding school in North London, easily accessible via the Piccadilly Line.
- Qualifications: Previous experience in a riding school is desirable; familiarity with ECPro is a strong advantage.
The predicted salary is between 27800 - 27800 £ per year.
About Us
The Equestrian Centre at Trent Park is a vibrant, professional riding school for London and the Home Counties as well as a British Horse Society Equestrian Centre of Excellence. From group and individual riding lessons and equestrian courses to livery facilities, we have something to suit everyone, whatever their age and riding ability. Established for over 40 years, we are a British Horse Society approved training centre up to BHS intermediate level with examination status to BHS II. Based in North London, we are easily accessible via the Piccadilly Line.
Responsibilities
- Client Communication: Responding to enquiries via phone, email, and face-to-face interactions, providing excellent customer service.
- Booking Management: Scheduling lessons for clients using our online booking system, ensuring accurate and timely bookings.
- Administrative Support: Maintaining and updating client records, managing invoices, and processing payments.
- Coordination: Assisting with the organisation of events and activities, liaising with instructors and staff to ensure smooth operations.
- Inventory Management: Monitoring and ordering office supplies, and assisting with stock management related to the riding school.
- Report Preparation: Compiling and generating reports for management, including client feedback, financials, and operational insights.
- General Office Duties: Filing, data entry, and ensuring the office area is tidy and functional.
Requirements
- Interpersonal Skills: Excellent communication skills, with the ability to interact professionally with clients and team members.
- Adaptability: Ability to thrive under pressure in a busy environment, managing multiple tasks efficiently.
- Experience: Previous experience working in a riding school or similar environment is desirable. Familiarity with ECPro is a strong advantage.
- Tech-Savvy: Proficient in using office software, with the ability to quickly learn and adapt to new systems.
- Riding Benefits: Opportunity to ride once a week on your days off.
- Free Lunch: Complimentary staff lunch provided daily.
Part-time role: 3 days (Fridays - Sundays).
Part-Time (4 days) Administrator/Receptionist in London employer: Trent Park Equestrian Centre London
Located in North London, The Equestrian Centre at Trent Park offers a dynamic environment for horse enthusiasts. Employees enjoy benefits like free lunches and weekly riding opportunities, fostering a supportive community. With a focus on excellence, the centre is a British Horse Society Equestrian Centre of Excellence.
Contact Details:
Trent Park Equestrian Centre London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time (4 days) Administrator/Receptionist in London
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We think you need these skills to ace Part-Time (4 days) Administrator/Receptionist in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Trent Park Equestrian Centre London that you can keep it cool under pressure!
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Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Trent Park Equestrian Centre London get a sense of who you are beyond your experience!
How to prepare for a job interview at Trent Park Equestrian Centre London
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In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
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You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Trent Park Equestrian Centre London and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
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