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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch housing services and support sustainable communities.
- Company: Join T D, a company dedicated to strong relationships and community empowerment.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Dynamic role with the chance to shape a positive team culture.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing services and strong team management abilities.
The predicted salary is between 30000 - 40000 £ per year.
At T D, we believe strong communities start with strong relationships. Our ambition is to be the landlord of choice, delivering reliable, high-quality housing services while creating a culture where both customers and colleagues feel supported, respected, and empowered.
We are now looking for a Housing Services Team Leader to lead our Tenancy Services team. This is a role for someone who can balance people, performance, and purpose, creating a calm, focused environment where teams can deliver excellent service, manage challenges confidently, and contribute to sustainable communities.
The Role
You will lead and motivate a team of Housing Officers and Housing Assistants, ensuring the consistent delivery of effective tenancy management across a mixed tenure portfolio. You will set the tone for how we work which is supportive, accountable, and customer focused, all while ensuring appropriate and proportionate action is taken when tenancy breaches occur.
Key Responsibilities
- Create a positive, stable team culture that enables high performance in a demanding environment.
- Lead, support, and develop team members to deliver excellent tenancy services.
- Provide clear guidance on enforcement action, ensuring consistency and fairness.
- Oversee both routine and complex casework, helping to sustain tenancies and reduce turnover.
Housing Team Leader employer: Trent & Dove
Contact Detail:
Trent & Dove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since T D emphasises strong relationships and community, think about how your experiences align with their mission and be ready to share those stories.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated teams in the past and how you can create a supportive environment for your future team at T D. They want someone who can balance people and performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a company that values strong communities and effective tenancy management.
We think you need these skills to ace Housing Team Leader
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for building strong communities. Share experiences where you've fostered relationships or supported others, as this aligns perfectly with our mission.
Highlight Leadership Skills: As a Housing Team Leader, you'll need to motivate and guide your team. Make sure to showcase any previous leadership roles or experiences where you’ve successfully led a team to achieve great results.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, ensuring that your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role in a timely manner.
How to prepare for a job interview at Trent & Dove
✨Know the Company Culture
Before your interview, take some time to research T D's values and culture. Understanding their commitment to strong relationships and community support will help you align your answers with what they’re looking for. Show that you can contribute to a positive team culture.
✨Demonstrate Leadership Skills
As a Housing Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've motivated teams in the past, handled challenges, and created a supportive environment. Be ready to discuss specific situations where you led a team to success.
✨Prepare for Scenario Questions
Expect questions about managing tenancy breaches or complex casework. Think through potential scenarios and how you would handle them. This will demonstrate your problem-solving skills and your ability to maintain fairness and consistency in enforcement actions.
✨Showcase Your Customer Focus
T D values customer-focused service, so be prepared to discuss how you've prioritised customer needs in previous roles. Share examples of how you've built strong relationships with clients and colleagues, and how you’ve contributed to creating a supportive environment.