Trent & Dove Housing in Burton upon Trent is seeking a tenancy sustainment officer to support new tenancy starts, mutual exchanges and successions during the first eight weeks.
You will collaborate with the Neighbourhoods department to prevent tenancy failures, share information across teams, and provide advice on welfare benefits and managing a home.
The role requires awareness of housing support, safeguarding legislation, and commitment to helping customers sustain tenancies and improve lives.
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Tenant Success & Onboarding Specialist in Burton upon Trent employer: Trent & Dove
Trent & Dove is an exceptional employer that prioritises service excellence and community support, making it a rewarding place to work as a Lettings Team Leader. With a strong focus on employee development and collaboration across various departments, you will have the opportunity to enhance your skills while contributing to a positive customer experience. The inclusive work culture fosters teamwork and innovation, ensuring that every team member feels valued and empowered in their role.
