Trent & Dove is seeking an Income Officer to join our Housing Service. The role focuses on managing patch-based accounts up to eviction, recovering arrears, and promoting tenancy sustainment while collaborating with other teams to ensure a high level of customer service.
The successful candidate will have excellent communication skills, knowledge of welfare reform, and a valid driving licence, with a focus on delivering fair outcomes for vulnerable customers and meeting performance targets.
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Housing Income & Tenancy Support Officer in Burton upon Trent employer: Trent & Dove
Trent & Dove is an exceptional employer that prioritises service excellence and community support, making it a rewarding place to work as a Lettings Team Leader. With a strong focus on employee development and collaboration across various departments, you will have the opportunity to enhance your skills while contributing to a positive customer experience. The inclusive work culture fosters teamwork and innovation, ensuring that every team member feels valued and empowered in their role.
