At a Glance
- Tasks: Support tenants with tailored assistance to help them maintain their tenancies.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Comprehensive training, supportive environment, and opportunities for personal growth.
- Other info: Full driving licence and enhanced DBS check required for this role.
- Why this job: Make a real impact by helping individuals thrive in their homes.
- Qualifications: Empathy, strong networking skills, and knowledge of welfare benefits are key.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
We are looking to recruit a highly motivated team player to support our Tenancy Sustainment Team to continue to deliver a first‑class service to our tenants.
This is an excellent opportunity to work with tenants who need extra support and encouragement to sustain their tenancies.
Responsibilities
The successful applicant will work with the tenant to complete a person‑centred support package, liaise with external agencies to coordinate support, provide a single point of contact, and monitor progress.
Qualifications
We are looking for someone who can remain calm in challenging situations, has a positive outlook, is assertive yet empathetic, and can remain impartial when dealing with a range of sensitive issues within a home or family environment.
Excellent networking skills and the ability to work independently are required.
A background in social care, homelessness, or working within the social housing sector or similar is desirable, and a comprehensive training package will be provided.
A good knowledge of the welfare benefit system is essential.
A full driving licence, a vehicle, and an enhanced DBS check are essential for this post.
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Tenancy Sustainment Officer employer: TRENT & DOVE HOUSING
Trent & Dove Housing is an exceptional employer located in Burton upon Trent, offering a supportive work culture that prioritises employee well-being and development. As a Tenancy Sustainment Coordinator, you will benefit from a competitive salary, a comprehensive pension scheme, and private healthcare, all while making a meaningful impact in the community. The organisation fosters growth opportunities and values diversity, ensuring that every team member feels valued and empowered to contribute to the success of the housing services.
