At a Glance
- Tasks: Support tenants with personalised care and coordinate with external agencies for effective assistance.
- Company: Join a dedicated team focused on delivering top-notch support to our community.
- Benefits: Enjoy a competitive salary, pension scheme, private healthcare, and comprehensive training.
- Other info: Full driving licence required; we value diversity and encourage all to apply.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in social care or housing is a plus; strong networking and communication skills are essential.
- Tenancy Sustainment Officer
- Salary up to £33,336 per annum
Benefits include Company Pension & Private Healthcare Scheme
We are looking to recruit highly motivated Tenancy Sustainment Officer who is a team player, to support our Tenancy Sustainment Team to continue to deliver a first-class service to our tenants.
This is an excellent opportunity to work with tenants as a Tenancy Sustainment Officer who need a little extra support and encouragement to sustain their tenancies.
The successful applicant will work with the tenant to complete a person-centred support package.
They will liaise with external agencies to co-ordinate support, providing a single point of contact and monitoring progress.
We are looking for someone who is able to remain calm in challenging situations; has a positive outlook; be assertive yet empathetic and able to remain impartial when dealing with a range of sensitive issues within a home or family environment.
You will need excellent networking skills and the ability work independently.
A background in social care, homelessness or working within the social housing sector or similar is desirable, however a comprehensive training package will be provided.
A good knowledge of the welfare benefit system is essential.
A full driving licence and vehicle and an enhanced DBS check are essential for this post.
Apply Now!
- Closing date for application is: 28th July 2026
- We welcome applications from all sections of the community
Tenancy Sustainment Officer in Burton upon Trent employer: TRENT & DOVE HOUSING
Trent & Dove Housing is an exceptional employer located in Burton upon Trent, offering a supportive work culture that prioritises employee well-being and development. As a Tenancy Sustainment Coordinator, you will benefit from a competitive salary, a comprehensive pension scheme, and private healthcare, all while making a meaningful impact in the community. The organisation fosters growth opportunities and values diversity, ensuring that every team member feels valued and empowered to contribute to the success of the housing services.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Burton upon Trent
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at TRENT & DOVE HOUSING.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from TRENT & DOVE HOUSING!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like TRENT & DOVE HOUSING, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at TRENT & DOVE HOUSING or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Sustainment Officer in Burton upon Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to TRENT & DOVE HOUSING:Before hitting send, make sure to tailor your application specifically to TRENT & DOVE HOUSING! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at TRENT & DOVE HOUSING
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
