At a Glance
- Tasks: Support tenants with personalised care and coordinate with external agencies for effective assistance.
- Company: Join a dedicated team focused on delivering top-notch support to our community.
- Benefits: Enjoy a competitive salary, pension scheme, private healthcare, and comprehensive training.
- Other info: Full driving licence required; we value diversity and encourage all to apply.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in social care or housing is a plus; strong networking and communication skills are essential.
- Tenancy Sustainment Officer
- Salary up to £33,336 per annum
Benefits include Company Pension & Private Healthcare Scheme
We are looking to recruit highly motivated Tenancy Sustainment Officer who is a team player, to support our Tenancy Sustainment Team to continue to deliver a first-class service to our tenants.
This is an excellent opportunity to work with tenants as a Tenancy Sustainment Officer who need a little extra support and encouragement to sustain their tenancies.
The successful applicant will work with the tenant to complete a person-centred support package.
They will liaise with external agencies to co-ordinate support, providing a single point of contact and monitoring progress.
We are looking for someone who is able to remain calm in challenging situations; has a positive outlook; be assertive yet empathetic and able to remain impartial when dealing with a range of sensitive issues within a home or family environment.
You will need excellent networking skills and the ability work independently.
A background in social care, homelessness or working within the social housing sector or similar is desirable, however a comprehensive training package will be provided.
A good knowledge of the welfare benefit system is essential.
A full driving licence and vehicle and an enhanced DBS check are essential for this post.
Apply Now!
- Closing date for application is: 28th July 2026
- We welcome applications from all sections of the community
Tenancy Sustainment Officer in Burton upon Trent employer: Trent & Dove Housing
As a Community Officer with us, you'll be part of a dedicated team committed to transforming lives and communities across East Staffordshire, South Derbyshire, and North West Leicestershire. We pride ourselves on our supportive work culture that values community engagement and offers opportunities for personal and professional growth, alongside benefits like agile working, a pension scheme, and private healthcare. Join us in making a meaningful impact while enjoying a fulfilling career in a company that truly cares about its employees and the communities we serve.
