Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact, managing tenant assessments and providing support.
- Company: Join Trent & Dove Housing, dedicated to transforming lives and communities.
- Benefits: Enjoy a competitive salary, pension scheme, and private healthcare.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in administration, excellent customer service, and IT skills required.
- Other info: Opportunity to work in a supportive environment with a focus on community.
The predicted salary is between 22826 - 28826 £ per year.
37 hours per week, up to £28,826 per annum
Up to 12 months temporary post (covering maternity leave)
Benefits include Company Pension Scheme and Private Healthcare
At Trent & Dove Housing we go beyond what’s expected of us to transform lives, homes & communities because people deserve to enjoy life, do well and feel respected.
This post will be the first point of contact within our Tenancy Sustainment team and will be responsible for completing assessments, managing the waiting list, keeping regular contact with tenants and providing low level support where necessary.
You will be required to coordinate the allocation of referrals in accordance with the needs of the tenant, therefore the successful candidate will have relevant experience in administration. You will need to be highly organised with the ability to prioritise tasks effectively, along with excellent customer service and IT skills. Communication and interpersonal skills will be key when working with customers and stakeholders.
Ideally the successful candidate should have an awareness of:
- Housing and support
- Safeguarding Adults and Children legislation, policies and best practice.
- Basic knowledge of welfare benefits
The closing date for applications is 21st January 2026.
We welcome applications from all sections of the Community.
Tenancy Sustainment Coordinator in Burton upon Trent employer: TRENT & DOVE HOUSING
Contact Detail:
TRENT & DOVE HOUSING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Coordinator in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, especially those who work at Trent & Dove Housing. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of housing policies and welfare benefits. We want you to be confident when discussing how your skills align with the role of Tenancy Sustainment Coordinator.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've effectively managed tasks or supported customers in previous roles. This will demonstrate that you're the right fit for coordinating referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Tenancy Sustainment Coordinator in Burton upon Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in administration and customer service. We want to see how your skills align with the role of Tenancy Sustainment Coordinator, so don’t hold back!
Showcase Your Organisational Skills: Since being highly organised is key for this role, give examples in your application that demonstrate your ability to prioritise tasks effectively. We love seeing real-life scenarios where you’ve managed multiple responsibilities successfully.
Communicate Clearly: Your written communication should be clear and concise. Use straightforward language and avoid jargon. Remember, we’re looking for someone who can communicate well with customers and stakeholders, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Trent & Dove Housing!
How to prepare for a job interview at TRENT & DOVE HOUSING
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and support, as well as safeguarding legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand its importance.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. This will demonstrate your capability to handle the demands of the job.
✨Customer Service is Key
Think of specific instances where you've provided outstanding customer service. Be ready to share these stories during the interview, as they’ll highlight your interpersonal skills and ability to connect with tenants and stakeholders.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions related to tenancy sustainment and administration. The more you practice, the more comfortable you'll feel when it’s time for the real thing!