Complaints Manager

Complaints Manager

Full-Time On-site
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Make a Difference. Drive Improvement. Put Customers First. Are you an experienced complaints professional with a passion for delivering excellent customer service and driving organisational improvement? Do you have the leadership skills to manage a high-performing team and the confidence to influence change across a business? We are looking for an outstanding Complaints Manager to lead our complaints service, ensuring customer concerns are handled fairly, efficiently and in line with the Housing Ombudsman Complaint Handling Code and regulatory requirements. About the Role Reporting to the Head of Customer

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Contact Details:

TRENT & DOVE HOUSING LIMITED Recruitment Team