TRENT & DOVE HOUSING LIMITED is seeking an experienced Complaints Manager to lead our complaints service, ensuring concerns are handled fairly, efficiently and in line with regulatory requirements. You will manage a dedicated Complaints Team, oversee investigations and drive continuous improvement across the organisation.
Reporting to the Head of Customer & Communities, you will influence change, champion customer focus and deliver a culture of accountability, learning and accessibility for all
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Contact Details:
TRENT & DOVE HOUSING LIMITED Recruitment Team