At a Glance
- Tasks: Lead a team to ensure efficient lettings and excellent customer experiences.
- Company: Join T&D, a community-focused landlord dedicated to strong relationships.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Dynamic role with the chance to drive positive change in your community.
- Why this job: Make a real difference in people's lives by creating sustainable communities.
- Qualifications: Experience in housing lettings and strong leadership skills required.
At T&D, we believe strong communities start with strong relationships. Our ambition is to be the landlord of choice, delivering reliable, high-quality services while creating a culture where both customers and colleagues feel supported, respected, and empowered.
The Role
We are looking for a motivated and performance-focused Lettings Team Leader to provide day-to-day leadership of our Lettings Service. You will lead a team of Lettings Officers, driving strong performance across void turnaround, customer experience, compliance and service improvement. Working closely with colleagues across Housing, Repairs, Voids and partner organisations, you will help ensure homes are let efficiently, customers receive a positive experience, and sustainable communities are supported. You will create a calm, focused environment to enable the delivery of excellent service, manage challenges confidently, and contribute to sustainable communities.
About You
You bring experience from a housing lettings environment, with a clear ability to lead people and manage competing priorities. You communicate confidently with a wide range of stakeholders and approach challenges with a calm, practical mindset. You will also have:
- Experience leading or supervising a team
- Customer focussed approach
- A strong understanding of lettings within social housing
- The ability to analyse information, manage risk, and make sound decisions
- Confidence in handling complex situations and driving appropriate outcomes
- A proactive approach, with the flexibility to adapt in a changing environment
- Valid driving licence and access to a vehicle
Lettings Team Leader in Burton upon Trent employer: Trent and dove
At T&D, we pride ourselves on being an exceptional employer, fostering a supportive and empowering work culture that prioritises strong relationships within the community. As a Lettings Team Leader in Burton upon Trent, you will benefit from a collaborative environment that encourages professional growth, with opportunities to lead a dedicated team while making a meaningful impact on customer experiences and sustainable communities.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Team Leader in Burton upon Trent
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Trent and dove.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Trent and dove? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Trent and dove's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Team Leader in Burton upon Trent
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Team Leader role at Trent and dove, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Trent and dove
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Trent and dove operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Trent and dove. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Trent and dove.
