At a Glance
- Tasks: Support tenants by managing assessments and providing essential low-level support.
- Company: Trent & Dove Housing, dedicated to transforming lives and communities.
- Benefits: Competitive salary, company pension scheme, and private healthcare.
- Other info: Join a supportive team with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in administration and strong customer service skills required.
The predicted salary is between 29922 - 29922 £ per year.
Tenancy Sustainment Coordinator
37 hours per week, up to £29,922 per annum.
Temporary post (covering maternity leave).
Benefits include Company Pension Scheme and Private Healthcare.
At Trent & Dove Housing we go beyond what’s expected of us to transform lives, homes & communities because people deserve to enjoy life, do well and feel respected.
This post will be the first point of contact within our Tenancy Sustainment team and will be responsible for completing assessments, managing the waiting list, keeping regular contact with tenants and provide low level support where necessary.
You will be required to coordinate the allocation of referrals in accordance with the needs of the tenant, therefore the successful candidate will have relevant experience in administration.
You will need to be highly organised with the ability to prioritise tasks effectively, along with excellent customer service and IT skills.
Communication and interpersonal skills will be key when working with customers and stakeholders.
Ideally the successful candidate should have an awareness of
- Housing and support
- Safeguarding Adults and Children legislation, policies and best practice.
- Basic knowledge of welfare benefits
The closing date for applications is 20 July 2026.
We welcome applications from all sections of the Community.
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Tenancy Sustainment Coordinator employer: Trent and Dove Housing
Join our dynamic Property Services team in Burton Upon Trent, where we prioritise employee growth and a collaborative work culture. As a Repairs Supervisor, you'll not only lead a dedicated team but also enjoy competitive benefits and the opportunity to make a real impact on our community by delivering high-quality repairs services. We foster an environment that values customer service excellence and continuous improvement, ensuring that your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Coordinator
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Trent and Dove Housing, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Tenancy Sustainment Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Trent and Dove Housing. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Trent and Dove Housing. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Trent and Dove Housing
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Trent and Dove Housing.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Tenancy Sustainment Coordinator role at Trent and Dove Housing, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Trent and Dove Housing that you can think critically and act effectively under pressure.
