Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional housing management services and support community engagement.
- Company: Trent & Dove, a community-focused housing provider.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Why this job: Transform lives and communities while building strong relationships with tenants.
- Qualifications: Strong customer focus, problem-solving skills, and effective communication.
- Other info: Driving licence required; dynamic role with opportunities for growth.
The predicted salary is between 32115 - 32115 £ per year.
We are looking for a Housing Officer to be part of a professional team providing customer focused housing management services to our general needs tenants. The successful candidate will be highly motivated and will have sound practical experience of delivering housing management in a fast-paced environment. You will be used to keeping up to date with legislation, regulatory requirements and best practice.
As an ambassador for Trent & Dove, building relationships with our customers and a range of different agencies is a key part of the role, with the aim of delivering exceptional housing management services. This post offers an excellent opportunity to play a key role in achieving our objectives to provide homes and services that transform homes, lives and communities. You will do this by ensuring that our estates and communities are allowed to thrive through the effective management of anti-social behaviour, sustaining tenancies, supporting community engagement and ensuring our homes remain compliant with relevant legislation concerning gas and electrical safety.
You will have:
- A strong customer focus
- Excellent problem-solving abilities
- Great communication skills
- The ability to work to targets and deadlines
Due to the nature of the role, you must have a driving licence and access to a vehicle.
Closing Date: 8th April. We welcome applications from all sections of the community.
Housing Officer in Stoke-on-Trent employer: Trent and Dove Housing
Contact Detail:
Trent and Dove Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research Trent & Dove and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the interview process.
✨Tip Number 3
Prepare for common interview questions related to housing management. Think about your past experiences and how they align with the responsibilities of a Housing Officer. Practice your answers to sound confident and articulate.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Officer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight your experience in housing management and customer service, and don’t forget to mention any relevant legislation knowledge you have!
Showcase Your Skills: We want to see your problem-solving abilities and communication skills shine through. Use specific examples from your past experiences to demonstrate how you've tackled challenges and built relationships.
Keep It Professional: While we love a friendly tone, make sure your application maintains a professional vibe. Proofread for any typos or errors, as attention to detail is key in this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Trent and Dove Housing
✨Know Your Stuff
Make sure you brush up on housing management legislation and best practices. Familiarise yourself with the key issues affecting tenants and communities, as well as any recent changes in regulations. This will show that you're not just interested in the role, but that you’re also proactive about staying informed.
✨Showcase Your Customer Focus
Prepare examples of how you've successfully managed customer relationships in the past. Think about specific situations where you resolved issues or improved tenant satisfaction. This will demonstrate your strong customer focus and problem-solving abilities, which are crucial for a Housing Officer.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Good communication skills are essential for this role, so consider doing mock interviews with friends or family. Focus on being concise while still providing enough detail to showcase your experience and skills.
✨Be Ready to Discuss Challenges
Think about potential challenges you might face in the role, such as dealing with anti-social behaviour or sustaining tenancies. Prepare to discuss how you would approach these issues, demonstrating your ability to work under pressure and meet targets. This will highlight your readiness for the fast-paced environment.